New Genesis, New Sales Thread: Report Issues Here "Reporting Only"

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  • HylasHylas Posts: 4,989

    Can't put anything in the cart right now.

  • Cart is also broken for me. I was actually going to buy something with the $5 off coupon. But I guess not.

  • tsroemitsroemi Posts: 2,753

    Firefox on Windows 10 also no dice, cart loads a blank page as well.

  • Same here.

  • joannajoanna Posts: 1,489

    Same here. Getting http error 500 when trying to load the cart page.

  • tsroemitsroemi Posts: 2,753

    I'll be posting a thread on this real quick, not sure if anyone's yet aware.

  • tsroemi said:

    I'll be posting a thread on this real quick, not sure if anyone's yet aware.

    Just seen this and reporting it.

  • Richard Haseltine said:

    tsroemi said:

    I'll be posting a thread on this real quick, not sure if anyone's yet aware.

    Just seen this and reporting it.

    They'd noticed and are working on it.

  • tsroemitsroemi Posts: 2,753

    Richard Haseltine said:

    tsroemi said:

    I'll be posting a thread on this real quick, not sure if anyone's yet aware.

    Just seen this and reporting it.

    Thank you! Just delete the extra thread then.

  • tsroemitsroemi Posts: 2,753

    Yay, seems we're back!

  • Yep, I was just coming to say that.

  • alaltaccalaltacc Posts: 151

    Please help a semi-newbie in holiday sales here: I have the 35% discount, but there's nothing else today that interests me (enough for me to spend even more money). What's the deadline for the 35% discount?

  • DustRiderDustRider Posts: 2,744

    The deadline is 11:59pm MST (Mountain Standard Time). DAZ 3D is in Utah, USA, so the times are consitant with Utah time.

  • RR67RR67 Posts: 37
    edited December 2022

    Anyone with the orange Victoria 9 banner actually getting the 50% discount? I am only seeing 30% (it should be 50% plus the holiday punch card discount).

    EDIT - seems to only be an issue with the website displaying the price. Once I add to cart, then I see a bigger discount. Seems to be the same issue with the hair flash sale. Only shows 30% off until you add to cart, then its 70+.

    Post edited by RR67 on
  • RR67 said:

    Anyone with the orange Victoria 9 banner actually getting the 50% discount? I am only seeing 30% (it should be 50% plus the holiday punch card discount).

    EDIT - seems to only be an issue with the website displaying the price. Once I add to cart, then I see a bigger discount. Seems to be the same issue with the hair flash sale. Only shows 30% off until you add to cart, then its 70+.

    Yeah, that's normal store behavior. Until you actually go to your cart you won't see the actual price you're getting. 

  • RR67RR67 Posts: 37
    edited December 2022

    It wasn't always that way though...I used to be able to see the actual price before adding to cart. They've probably missed a fair amount of sales from me then as I don't add to cart unless that initial price is appealing to me. It's always better to agree to a price and then have it lower in the cart as opposed to having to add everything I want to a cart first. I'm already logging in pretty much every day to see the deals, I am not going to jump through more hoops to see the actual pricing. I will wait till the price is right.

    Post edited by RR67 on
  • WonderlandWonderland Posts: 6,891

    Yesterday I had a 35% off punch card, didn't buy anything, so now I'm back to 10% off/? I thought it should go to 20%. I think I'm skipping the rest of this sale. It makes no sense to me.

  • Wonderland said:

    Yesterday I had a 35% off punch card, didn't buy anything, so now I'm back to 10% off/? I thought it should go to 20%. I think I'm skipping the rest of this sale. It makes no sense to me.
     

    Same here, kind of a shocker.  Not really my fault if I can't use anything in the sale.  I guess we are expected to buy every single day.  I liked last year's sale better, just give me a discount for buying all year, and I get to use it when I want.

  • HylasHylas Posts: 4,989
    edited December 2022

    Wonderland said:

    Yesterday I had a 35% off punch card, didn't buy anything, so now I'm back to 10% off/? I thought it should go to 20%. I think I'm skipping the rest of this sale. It makes no sense to me.

    Yes, it looks like if you have 3 punches, and you don't purchase anything for 1 day, it goes back to 1 punch.

    However, I was at 1 punch yesterday, and today I'm back to 3 punches.

    I did make 2 separate purchases over $2 yesterday, so perhaps that's the reason; but it states explicitely that you can only get 1 punch per day.

    Not that I'm complaining about jumping ahead 2 steps in one day, but it doesn't really make sense.

     

    tldr: DAZ, please don't make your sales more complicated than what the store software can handle. This is irritating.

    Post edited by Hylas on
  • I am not getting my punch discounts on the 'Still New Releases'  In looking at them the ones shown appear to be older than "Still New"  Please fix by showing the correct 'Still New Releases' or allowing the punch discount on the ones shown.

  • Hylas said:

    Wonderland said:

    Yesterday I had a 35% off punch card, didn't buy anything, so now I'm back to 10% off/? I thought it should go to 20%. I think I'm skipping the rest of this sale. It makes no sense to me.

    Yes, it looks like if you have 3 punches, and you don't purchase anything for 1 day, it goes back to 1 punch.

    However, I was at 1 punch yesterday, and today I'm back to 3 punches.

    I did make 2 separate purchases over $2 yesterday, so perhaps that's the reason; but it states explicitely that you can only get 1 punch per day.

    Not that I'm complaining about jumping ahead 2 steps in one day, but it doesn't really make sense.

     

    tldr: DAZ, please don't make your sales more complicated than what the store software can handle. This is irritating.

    Please show which stilll new are not working. 

  • HylasHylas Posts: 4,989

    Cris Palomino said:

    Hylas said:

    Wonderland said:

    Yesterday I had a 35% off punch card, didn't buy anything, so now I'm back to 10% off/? I thought it should go to 20%. I think I'm skipping the rest of this sale. It makes no sense to me.

    Yes, it looks like if you have 3 punches, and you don't purchase anything for 1 day, it goes back to 1 punch.

    However, I was at 1 punch yesterday, and today I'm back to 3 punches.

    I did make 2 separate purchases over $2 yesterday, so perhaps that's the reason; but it states explicitely that you can only get 1 punch per day.

    Not that I'm complaining about jumping ahead 2 steps in one day, but it doesn't really make sense.

     

    tldr: DAZ, please don't make your sales more complicated than what the store software can handle. This is irritating.

    Please show which stilll new are not working. 

    I think this was meant for Charlie?

  • Hylas said:

    Cris Palomino said:

    Hylas said:

    Wonderland said:

    Yesterday I had a 35% off punch card, didn't buy anything, so now I'm back to 10% off/? I thought it should go to 20%. I think I'm skipping the rest of this sale. It makes no sense to me.

    Yes, it looks like if you have 3 punches, and you don't purchase anything for 1 day, it goes back to 1 punch.

    However, I was at 1 punch yesterday, and today I'm back to 3 punches.

    I did make 2 separate purchases over $2 yesterday, so perhaps that's the reason; but it states explicitely that you can only get 1 punch per day.

    Not that I'm complaining about jumping ahead 2 steps in one day, but it doesn't really make sense.

     

    tldr: DAZ, please don't make your sales more complicated than what the store software can handle. This is irritating.

    Please show which stilll new are not working. 

    I think this was meant for Charlie?

    Yes, sorry, Charlie, can you show which? 

  • Charlie JudgeCharlie Judge Posts: 12,745
    edited December 2022

    This is what I'm seeing for "Still New Releases and NONE of them are working (i.e. receive the punch discount).

    Still New Releases.jpg 1.jpg
    1807 x 920 - 283K
    Post edited by Charlie Judge on
  • maikdeckermaikdecker Posts: 2,752

    Hylas said:

    tldr: DAZ, please don't make your sales more complicated than what the store software can handle. This is irritating.

    software can only handle so much of what programmers throw at it.

    tldr: usually it's not the software's fault

  • tsroemitsroemi Posts: 2,753

    Charlie Judge said:

    This is what I'm seeing for "Still New Releases and NONE of them are working (i.e. receive the punch discount).

    Same here, I have the 35% off punch and it is working on debut new, but not on still new - am attaching cart screen to show (Bomber Jacket = debut new = gets discounted properly; Sweater Suit = still new = does NOT get 35% extra).

    05EC980D-6422-4449-AF59-880B5F9ADC83.png
    2048 x 1536 - 398K
  • tsroemi said:

    Charlie Judge said:

    This is what I'm seeing for "Still New Releases and NONE of them are working (i.e. receive the punch discount).

    Same here, I have the 35% off punch and it is working on debut new, but not on still new - am attaching cart screen to show (Bomber Jacket = debut new = gets discounted properly; Sweater Suit = still new = does NOT get 35% extra).

    Still no resolution ??? 

  • Same here on the 35% discount not working. 

  • vagansvagans Posts: 422

    Never had by bonus "loyalty discount" work on anything. My punch is at 25% and that works on a new release, but there's no further 25% discount from loyalty bonus.

  • HoMartHoMart Posts: 480

    Charlie Judge said:

    tsroemi said:

    Same here, I have the 35% off punch and it is working on debut new, but not on still new - am attaching cart screen to show (Bomber Jacket = debut new = gets discounted properly; Sweater Suit = still new = does NOT get 35% extra).

    Still no resolution ??? 

    That probably has something to do with the fact that it's just breakfast time in DAZ Land and the developers probably need a morning coffee first. 

This discussion has been closed.