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New Genesis, New Sales Thread: Report Issues Here "Reporting Only"

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  • PerttiAPerttiA Posts: 10,024

    caravelle said:

    I applied 2 tokens, but nothing happened. The bill has been $ 20.66 before and after, it was $ 20.66. This is the second time the system 'eats' my tokens. Really unpleasant.

    If you use the minus-sign to reduce the amount of tokens to zero and press "Apply to cart", then the tokens are not used and the price is higher. 

  • Cam FoxCam Fox Posts: 60
    edited April 2023

    Suggestion for Daz team: automatically disable punch card discounts when the cart value is $0.00

    Last night I had some items in my cart with the punch card discount applied. Then I cleared the cart and added just the free easter egg item "Daz Easter Egg - DD PBR Metal Grille Shaders for Iray Vol 1 - 2 of 4" and went to checkout. Daz auto applied the punch card discounts to the free item and I happened to notice it just before finishing the transaction, otherwise I would have gotten a fabulous discount on a $0.00 item and burned up all my tokens.

    Thanks :)

     

    The free item is a nice pick, by the way! I have other Digital Delirium shaders and have been happy with them.

    It's not in my inventory yet, nor is the one from Saturday, but looking forward to using them when they appear!

     

    Post edited by Cam Fox on
  • caravellecaravelle Posts: 2,460

    PerttiA said:

    caravelle said:

    I applied 2 tokens, but nothing happened. The bill has been $ 20.66 before and after, it was $ 20.66. This is the second time the system 'eats' my tokens. Really unpleasant.

    If you use the minus-sign to reduce the amount of tokens to zero and press "Apply to cart", then the tokens are not used and the price is higher. 

    Thank you. I tried it and it didn't work... I would very much appreciate it if a moderator could take care of this; a help file just takes too long now.

  • vwranglervwrangler Posts: 4,889

    To repeat what I said elsewhere:

    The URL for part 3 of the easter egg has a wildly incorrect URL -- The daz3d.com part is missing, and it should be part 3 of 4, not 4 of 4.

    The correct incorrect URL is https://www.daz3d.com/daz-easter-egg--dd-pbr-metal-grille-shaders--4-of-4/ -- the item is actually there, but, as mentioned, it should be 3 of 4 in the URL and not 4 of 4, so when they fix it, this one will probably break -- 4 of 4 will be reserved for tomorrow's final quarter.

  • barbultbarbult Posts: 24,249
    edited April 2023

    I can't find the advertised Store Wide Artists sale.

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    Post edited by barbult on
  • Cris PalominoCris Palomino Posts: 11,397

    vwrangler said:

    To repeat what I said elsewhere:

    The URL for part 3 of the easter egg has a wildly incorrect URL -- The daz3d.com part is missing, and it should be part 3 of 4, not 4 of 4.

    The correct incorrect URL is https://www.daz3d.com/daz-easter-egg--dd-pbr-metal-grille-shaders--4-of-4/ -- the item is actually there, but, as mentioned, it should be 3 of 4 in the URL and not 4 of 4, so when they fix it, this one will probably break -- 4 of 4 will be reserved for tomorrow's final quarter.

    I will report, but you don't need to go to the page to just purchase it. 

  • ioonrxoonioonrxoon Posts: 894

    @caravelle You applied them to items that don't stack with the tokens. You can see directly in cart if the tokens work.

  • Cris PalominoCris Palomino Posts: 11,397

    barbult said:

    I can't find the advertised Store Wide Artists sale.

    Is that different than the storewide artists sale block below the still mad section? 

  • barbultbarbult Posts: 24,249

    Cris Palomino said:

    barbult said:

    I can't find the advertised Store Wide Artists sale.

    Is that different than the storewide artists sale block below the still mad section? 

    I don't know. Maybe. That link shows  25213 items. The Store page shows that the store has 45141 items. I guess "Store Wide" doesn't mean everything in the store to marketing. You must be right, that must be the content of the Store Wide sale. Thanks.

  • caravellecaravelle Posts: 2,460

    Oh, really nice. The moderators consistently ignore me and my problem, and my four tokens are all gone now (they expired at midnight Daz time). A really impressive shopping experience...

  • PerttiAPerttiA Posts: 10,024

    barbult said:

    Cris Palomino said:

    barbult said:

    I can't find the advertised Store Wide Artists sale.

    Is that different than the storewide artists sale block below the still mad section? 

    I don't know. Maybe. That link shows  25213 items. The Store page shows that the store has 45141 items. I guess "Store Wide" doesn't mean everything in the store to marketing. You must be right, that must be the content of the Store Wide sale. Thanks.

    It says "Store Wide Artists sale", which usually means items that are not Daz Originals. Then there's new items and grab bag items that are not included.

  • PerttiAPerttiA Posts: 10,024

    caravelle said:

    Oh, really nice. The moderators consistently ignore me and my problem, and my four tokens are all gone now (they expired at midnight Daz time). A really impressive shopping experience...

     You are not telling us, what are you precisely doing.

    Cart 1 - I put an item in the cart, no tokens are applied and the price is $11.99 => I click "Apply to Cart"
    Cart 2 - The tokens are now applied and the price is $7.19, the green button shows "Applied" while showing the number eight next to the coin.
    Cart 3 - I reduce the number of tokens with the minus-sign to zero, but as I have not clicked on the "Apply to Cart", the price is still $7.19 => I click "Apply to Cart"
    Cart 4 - Tokens have been released and the price has returned to $11.99

    If one has tokens applied to a cart and one clears the cart, the tokens are automatically applied to what ever one puts next to the cart, even if they are free.

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  • Cris PalominoCris Palomino Posts: 11,397
    edited April 2023

    caravelle said:

    Oh, really nice. The moderators consistently ignore me and my problem, and my four tokens are all gone now (they expired at midnight Daz time). A really impressive shopping experience...

    Edit: You weren't being ignored, was checking to see if this was something that could be handled with a ticket or other. Does what ioonrxoon says apply to your situation or what PerttA says? As far as I can see, a ticket would be what we suggest. 

    Post edited by Cris Palomino on
  • memcneil70memcneil70 Posts: 4,125

    Cris Palomino said:

    vwrangler said:

    To repeat what I said elsewhere:

    The URL for part 3 of the easter egg has a wildly incorrect URL -- The daz3d.com part is missing, and it should be part 3 of 4, not 4 of 4.

    The correct incorrect URL is https://www.daz3d.com/daz-easter-egg--dd-pbr-metal-grille-shaders--4-of-4/ -- the item is actually there, but, as mentioned, it should be 3 of 4 in the URL and not 4 of 4, so when they fix it, this one will probably break -- 4 of 4 will be reserved for tomorrow's final quarter.

    I will report, but you don't need to go to the page to just purchase it. 

    I purchased the '3 of 4' egg, but I also like to print the promo pages after my purchases for all items after the sale goes through and have done so for the other two. I went to check the other two 'eggs' and they are now inactive. I will continue to check throughout today, but is there any chance that DAZ will fix this? I tried by changing the '3-of-4' section but it did not work.

    Thank you,

    Mary

  • frank0314frank0314 Posts: 14,067
    edited April 2023

    caravelle said:

    Oh, really nice. The moderators consistently ignore me and my problem, and my four tokens are all gone now (they expired at midnight Daz time). A really impressive shopping experience...

    Sorry things aren't working for you, but the only power we have is to send a message. Whether it is answered or not is another story. We don't ignore anyone. Just because your problem didn't get fixed in a timely manner doesn't mean you were being ignored nor is it our fault it didn't work. Put in a ticket and see what they will do for you.

    Post edited by frank0314 on
  • MelanieLMelanieL Posts: 7,396

    memcneil70 said:

    Cris Palomino said:

    vwrangler said:

    To repeat what I said elsewhere:

    The URL for part 3 of the easter egg has a wildly incorrect URL -- The daz3d.com part is missing, and it should be part 3 of 4, not 4 of 4.

    The correct incorrect URL is https://www.daz3d.com/daz-easter-egg--dd-pbr-metal-grille-shaders--4-of-4/ -- the item is actually there, but, as mentioned, it should be 3 of 4 in the URL and not 4 of 4, so when they fix it, this one will probably break -- 4 of 4 will be reserved for tomorrow's final quarter.

    I will report, but you don't need to go to the page to just purchase it. 

    I purchased the '3 of 4' egg, but I also like to print the promo pages after my purchases for all items after the sale goes through and have done so for the other two. I went to check the other two 'eggs' and they are now inactive. I will continue to check throughout today, but is there any chance that DAZ will fix this? I tried by changing the '3-of-4' section but it did not work.

    Thank you,

    Mary

    I too print each page (usually before purchase but sometimes after) so I can tell you that the product pages for the three eggs so far are identical except for the product name and the SKU. Since they were "today only" items I doubt they will return to the store.

  • Ryuu@AMcCFRyuu@AMcCF Posts: 668
    edited April 2023

    The link to the #3 Easteregg needs fixing.

    Please see the attachment

     

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    Post edited by Ryuu@AMcCF on
  • Robert FreiseRobert Freise Posts: 4,449

    Also there are no download links in my Lbrary for any of the Easter Eggs

  • ArtAngelArtAngel Posts: 1,696

    Robert Freise said:

    Also there are no download links in my Lbrary for any of the Easter Eggs

    My understanding is there won't be any until all four in the series are collected. If you miss one no download.
  • Richard HaseltineRichard Haseltine Posts: 101,032

    ArtAngel said:

    Robert Freise said:

    Also there are no download links in my Lbrary for any of the Easter Eggs

    My understanding is there won't be any until all four in the series are collected. If you miss one no download.

    Yes, though it is possible there will be soem kind of catch up, possibly for a limited number of misses so I would say grab the items now even if you have already missed one (no, that isn't knowledge - but I think they have doen something like that in the past).

  • ArtAngelArtAngel Posts: 1,696
    edited April 2023

    Ryuu@AMcCF said:

    The link to the #3 Easteregg needs fixing.

    Please see the attachment

     

    Try this link for third egg

    https://www.daz3d.com/daz-easter-egg--dd-pbr-metal-grille-shaders--4-of-4

    Ooops please delete this post. Just noticed @vwrangler posted the same link, a few posts up.

    Post edited by ArtAngel on
  • Ryuu@AMcCFRyuu@AMcCF Posts: 668

    ArtAngel said:

    Ryuu@AMcCF said:

    The link to the #3 Easteregg needs fixing.

    Please see the attachment

     

    Try this link for third egg

    https://www.daz3d.com/daz-easter-egg--dd-pbr-metal-grille-shaders--4-of-4

    Ah, thank you, ArtAngel! I see what it's doing.

    The link on the main page is dropping the "https://www.daz3d.com/"; portion of the address. The store's link is still broke, but your address is working.

  • barbultbarbult Posts: 24,249

    I bought all 4 Easter eggs. There is no DIM or manual download link. How do I get the product?

  • Cris PalominoCris Palomino Posts: 11,397

    barbult said:

    I bought all 4 Easter eggs. There is no DIM or manual download link. How do I get the product?

    The information is not available yet as far as I can see. People will have the ability to get the fourth egg until the end of the day. 

  • Robert FreiseRobert Freise Posts: 4,449

    barbult said:

    I bought all 4 Easter eggs. There is no DIM or manual download link. How do I get the product?

    Same here 

    I don't know but I suspect the links won't be available until the 12th which would be 24 hrs after the fourth and last one became available

  • Robert FreiseRobert Freise Posts: 4,449

    Cris Palomino I guess I was typing same time you were posting

  • frank0314frank0314 Posts: 14,067
    edited April 2023

    barbult said:

    I bought all 4 Easter eggs. There is no DIM or manual download link. How do I get the product?

    "*Offer valid for Daz+ members only. Must collect all four Easter Eggs in the series to qualify.
    Free items will be automatically added to your account the day after each Easter Egg series ends.
    Event ends April 30 at 23:59 MDT (UTC-6)."

    Post edited by frank0314 on
  • Robert FreiseRobert Freise Posts: 4,449

    day after each Easter Egg series ends 

    Does this mean that there's going to be more series?

  • LeanaLeana Posts: 11,744

    Robert Freise said:

    day after each Easter Egg series ends 

    Does this mean that there's going to be more series?

    Yes, at least till then end of April I think since you're supposed to get an extra freebie "if you get every egg in the month of April"

  • Robert FreiseRobert Freise Posts: 4,449

    Leana said:

    Robert Freise said:

    day after each Easter Egg series ends 

    Does this mean that there's going to be more series?

    Yes, at least till then end of April I think since you're supposed to get an extra freebie "if you get every egg in the month of April"

    If I'm reading this right a series consists of four eggs and the freebie is to be added the day after the series ends, not the events end

    Must collect all four Easter Eggs in the series to qualify 

This discussion has been closed.