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Can Some Official at DAZ explain this one please?

ArtAngelArtAngel Posts: 1,696
in The Commons

I get that this has been a weird past few days of strange unfullfillable offers but can some official at Daz explain this one please and correct this error?  After my cart upped in price, and my 8 available tokens disappeared, I cleared all items and retried but it appears there is a time warp going on at DAZ. I walked away and thought, well they are having all these issues with testing and now the server won't download, so maybe this is another issue that will clear up in aan hour or so.I have more screen shots but this these two should prove the point. 

WTH.JPG
2510 x 1050 - 260K
WTH2 POOF Tokens Disappeared.JPG
1853 x 1460 - 233K

Comments

  • ArtAngelArtAngel Posts: 1,696

    I never did check out. This is part of the cart of 7 items I left sitting. But today is Monday and it's only 9.17pm but the tokens went poof!

    WTH Never did check out2.JPG
    1560 x 1387 - 281K
    WTH Never did check out.JPG
    1688 x 914 - 169K
  • lilweeplilweep Posts: 2,490

    ArtAngel said:

    But today is Monday and it's only 9.17pm

    Implying we know your time zone

  • PerttiAPerttiA Posts: 10,024

    ArtAngel said:

    I never did check out. This is part of the cart of 7 items I left sitting. But today is Monday and it's only 9.17pm but the tokens went poof!

    As the message said, the tokens were expiring at 06:00 UTC on Monday, which is the midnight between Sunday and Monday Daztime and would have been a bit earlier (11PM?) late Sunday on the west coast US.

  • ArtAngelArtAngel Posts: 1,696

    PerttiA said:

    ArtAngel said:

    I never did check out. This is part of the cart of 7 items I left sitting. But today is Monday and it's only 9.17pm but the tokens went poof!

    As the message said, the tokens were expiring at 06:00 UTC on Monday, which is the midnight between Sunday and Monday Daztime and would have been a bit earlier (11PM?) late Sunday on the west coast US.

    Looks like the time warp is me. UTC DUH! Thank-you . . . we are -7 behind. What the heck was I thinking on Sunday when I thought, save those Tokens til Monday??? Obviously I wasn't and missed out. So thank you for the memory jog to my thinking fog.

  • PerttiAPerttiA Posts: 10,024

    ArtAngel said:

    PerttiA said:

    ArtAngel said:

    I never did check out. This is part of the cart of 7 items I left sitting. But today is Monday and it's only 9.17pm but the tokens went poof!

    As the message said, the tokens were expiring at 06:00 UTC on Monday, which is the midnight between Sunday and Monday Daztime and would have been a bit earlier (11PM?) late Sunday on the west coast US.

    Looks like the time warp is me. UTC DUH! Thank-you . . . we are -7 behind. What the heck was I thinking on Sunday when I thought, save those Tokens til Monday??? Obviously I wasn't and missed out. So thank you for the memory jog to my thinking fog.

    Yeah, it is something I have commented here a few times before. Announcing that something expires at midnight on certain date, when actually the expiration happens before that date has even begun...

    At least for us here in Santaland, midnight is the last moment of the day, but apparently it isn't the same over on that side of the pond.

  • zombiewhackerzombiewhacker Posts: 683

    DAZ has lately gotten better at including the UTC-6 qualifier in their flash deals ads, but when I check out the DAZ Tokens timer on their daily sale page, the UTC-6 information is usually absent. Sounds like it should be an easy fix on their part.

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