Why doesn't the coupon work???
vonHobo
Posts: 1,682
I honestly don't understand anymore. There is a coupon for 50% off DAZ Original Flash Sale, and pictured in the banner is the hair product I have been wanting to purchase.
HS Fade with Spike Hair and Beard For Genesis 9, Genesis 8, and 8.1 Males
Yet it doesn't work on this product. The product is even in the list of eligible products when you click on the promo. So ...
I would post a picture of the ad banner, but well .... "Internal Server Error" appears when you try to upload images to the forum.
I give up! Just keep the product.
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Comments
It is Daz+, which the coupon banner says is excluded.
So why list it with the items that are included in the promo.
It's on the banner and it's in the list, page 1.
IC they are listing everything, not just a subset.
Oh well.
Maybe marketing was too lazy to create a correct link to only eligible items? But prominently showing a disqualified item in the banner itself is inexcusable.
I'm wondering if would work for people who don't get DAZ+ pricing
yes, probably what happened. but using it as the promo. I got suckered in, because I want that item. LOL
That's an interesting question. It is a Daz+ product and Daz+ products are excluded. Even if you aren't a Daz+ member, and therefore the price is higher, it is still a Daz+ product. So I would think that it is still excluded. But who knows?
No, I don't have Daz+ and came here to post the same complaint.
That's a pretty crappy tactic, post an item excluded from the sale to advertise the sale.
Only Daz...
Oh well, go spend the money over at Rendo instead, they had a new g8m clothing release I wanted.
Well, they didn't post the item. They posted an artistic render that contained some items.
To complain that not everything in that artistic rendition is part of the sale would be the same as complaining that any products used in promo pictures of a product (so, hair and clothing for a figure, figures used for hair, etc.) should be included.
When it comes to shop banner sales, the key is always read the fine print ("excludes Daz+ items" in this case), and then click on the banner. It usually brings you right to the selection of applicable items. If it brings you to the store, likely everything within the limits (artist, exlcusion) described on the banner are a fair game.
It's sad you got excited and disappointed (by the way, I recommend getting Daz+ when there's a membership sale, as with the membership, this item is $5.59 at the moment), but it's normal that Daz uses pretty pictures for their promotional pages and banners.
I was agreeing with OP that the banner ad gave a false impression. I was a PC+ member for like 8 years, and finally hung up my hat this year when the subscription ended.
I found the value lessening greatly over time as fewer PC+ items, higher prices, dubious quality at times, and constantly looking at the same 12 or so PC+ items I hadn't bought over and over again on every Daz sale. At some point, like every DO, it will end up their dollar bin. I'll just wait.
@joanna, that is not some arbitrary "artistic render that contianed some items". It is exactly the main promo image of the excluded product.
Yes, but I've seen Daz reuse promo graphics (from galleries and from products) in countless promos. Sure, in this case the choice might be consdered poor, but at the same time, to me, it's the same as complaining that banner offers lead to selection of items (be it by PA or DO) rather than all. Sure, a "X% of on selected DO/PA items" would be nice, but it's never there, and when people complain it's not all the items, others reply that you always have to click on the banner to check what's included and read the fine print. Same would apply to the artistic promo images, because it was an artistic promo image, even if it's a main image for a specific product: it features more than the hair, so argument could be made it wasn't about the hair, but the model, and why the model wasn't included in the promo? And so on.
I agree that DAZ could improve many things, especially communication in promos and things like properly marking editiorial licenses etc., but we also have to consider that at some point, you'd end up getting a banner that is unappealing with the amounts of text that would contain disclaimers like "all items usedf in the promotional materials aren't always the part of the promotion" or floating images of products out of context like characters without hair or clothing, clothing or hair without characters, and so on. To the extreme, people can argue that if it's a character sale, why there's a forest or a car in the promo picture and so on.
This reminds me of Europe, where food products you have to prepare that feature an image of said food on their container have to have a note beside it saying "serving suggestion", because someone complained that (example) the nice picture on the box of pasta showing said pasta on a plate with some garnish and maybe grated cheese does not match the contents of the box which are some hard pieces of pasta. No plate, no garnish and cheese, and not ready to eat. I'd say let's not go there.