Bad attitude V4 install failed

Bad Attitude for V4 and Bad attitude Expansion failed, I tried several times. DIM makes a download, then the zip stays there and DIM says "Install failed"

What should I do?

Comments

  • fixmypcmikefixmypcmike Posts: 19,582

    Does the log have any further details?  Are you able to unzip the files manually?

  • cherpenbeckcherpenbeck Posts: 1,411

    Yes, unzipping manually works.

    Log says:

    Installing product : Bad Attitude Expansion for V4
    WARNING: Error opening save file "C:/Users/Public/Documents/My DAZ 3D LibraryContent\People\Victoria 4\Bad Attitude EXP\Armlet.ds.ztmp" : could not open file

    Could not extract file : C:/Users/Public/Documents/My DAZ 3D LibraryContent\People\Victoria 4\Bad Attitude EXP\Armlet.ds
    Product installation failed : Bad Attitude Expansion for V4
    Install Queue finished in 0 min 1.4 sec.
    WARNING: QAccessibleWidget::rect: This implementation does not support subelements! (ID 2 unknown for QWidget)
    WARNING: QAccessibleWidget::rect: This implementation does not support subelements! (ID 3 unknown for QWidget)
    Installing product : Bad Attitude Expansion for V4
    WARNING: Error opening save file "C:/Users/Public/Documents/My DAZ 3D LibraryContent\People\Victoria 4\Bad Attitude EXP\Armlet.ds.ztmp" : could not open file

    Could not extract file : C:/Users/Public/Documents/My DAZ 3D LibraryContent\People\Victoria 4\Bad Attitude EXP\Armlet.ds
    Product installation failed : Bad Attitude Expansion for V4
    Install Queue finished in 0 min 1.2 sec.
    WARNING: QAccessibleWidget::rect: This implementation does not support subelements! (ID 2 unknown for QWidget)
    WARNING: QAccessibleWidget::rect: This implementation does not support subelements! (ID 4 unknown for QWidget)
    Installing product : Bad Attitude for V4
    WARNING: Error opening save file "C:/Users/Public/Documents/My DAZ 3D LibraryContent\People\Victoria 4\Bad Attitude\Armwarmers-BL.ds.ztmp" : could not open file

    Could not extract file : C:/Users/Public/Documents/My DAZ 3D LibraryContent\People\Victoria 4\Bad Attitude\Armwarmers-BL.ds
    Product installation failed : Bad Attitude for V4
    Install Queue finished in 0 min 0.6 sec.
    WARNING: QAccessibleWidget::rect: This implementation does not support subelements! (ID 2 unknown for QWidget)

  • fixmypcmikefixmypcmike Posts: 19,582

    If you unzip them manually are those two .ds files plain text, or are they garbled?

  • cherpenbeckcherpenbeck Posts: 1,411

    As far as I can tell, and compared with the other ds-files, they look perfectly normal.

  • TotteTotte Posts: 13,868

    Look at this:

    C:/Users/Public/Documents/My DAZ 3D LibraryContent\People\Victoria 4\Bad Attitude EXP\Armlet.ds

    I bet it should really be C:/Users/Public/Documents/My DAZ 3D Library/Content\People\Victoria 4\Bad Attitude EXP\Armlet.ds

    or C:/Users/Public/Documents/My DAZ 3D Library\People\Victoria 4\Bad Attitude EXP\Armlet.ds

    I guess the zip file is not consistently zipped

     

     

  • cherpenbeckcherpenbeck Posts: 1,411

    If I zip the uncompressed files again, DIM tells me there is a manifest missing.

    As for the install-way you show: I don't know how to tell my zip where to install correctly. Manually unzipped everything seems to be at the right place.

    But I don't want to buy something which can be installed with DIM just to be forced to install it manually because the file is somehow corrupted.

    I deleted the file several times, so that DIM had to download a new file, but nothing has changed so far. Still the same "install failed" message.

  • Charlie JudgeCharlie Judge Posts: 12,643
    edited May 2016

    You should submit a ticket to Customer Service. I had this problem a couple of weeks ago and submitted a ticket which was turned into a bug report. But shortly after a it showed up in my DIM and I was able to install it then; so I closed the ticket. I thought DAZ had solved the problem; but maybe not..

    This is the error ticket I originally submitted:

    Bad Attitude OUTFIT BUNDLE for V4 (SKU 25167) was purchased in Order 103697341 on 17 April 2016. Although I have redownloaded it several times, DIM repeatedly fails to in the installation. The installation log message is

    "Installing product : Bad Attitude OUTFIT BUNDLE for V4
    WARNING: Error opening save file "C:/Users/Public/Documents/My DAZ 3D LibraryContent\People\Victoria 4\Bad Attitude\Armwarmers-BL.ds.ztmp" : could not open file

    Could not extract file : C:/Users/Public/Documents/My DAZ 3D LibraryContent\People\Victoria 4\Bad Attitude\Armwarmers-BL.ds
    Product installation failed : Bad Attitude OUTFIT BUNDLE for V4
    Install Queue finished in 0 min 0.2 sec."

    Please correct this error so I can install the product.

     

    Post edited by Charlie Judge on
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