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Colm Jackson's ProStudio HDR pack - error

vex3d_22560vex3d_22560 Posts: 130
in Technical Help (nuts n bolts)

This product here, just bought it: http://www.daz3d.com/pro-studio-hdr-lighting-system Installed thru DIM, reloaded DS, and tried to load Light05L and i'm getting the following error: 

Could not find file: /Runtime/Textures/Colm Jackson/Render Studio/ProStudioHDR/Light05L.exr

What'd i do wrong ??

Comments

  • evilded777evilded777 Posts: 2,464

    You may not have done anything wrong. You should probably report this as possibly a file missing, and I'm sure tech support will help you.

  • namffuaknamffuak Posts: 4,144

    I get the same eror - and if I click on 'locate' and walk the path it says doesn't work - the file is there and is accepted. Not sure just what is going on here.

  • TottallouTottallou Posts: 555

    This puzzled me at first but then I noticed there is a space in the path of the file - /Runtime/Textures/Colm Jackson/Render Studio/ ProStudioHDR/Light05L.exr

     

     

  • ChoholeChohole Posts: 33,604
    Tottallou said:

    This puzzled me at first but then I noticed there is a space in the path of the file - /Runtime/Textures/Colm Jackson/Render Studio/ ProStudioHDR/Light05L.exr

     

     

    Did you by chance submit a ticket, reporting that path error?     If not, do you think that you could do so please.

  • Jan19Jan19 Posts: 1,109

    This may have been corrected already.  I installed from the Product Library, and got the same error.

    Installing through Connect will put all the files in the right place.

  • namffuaknamffuak Posts: 4,144
    Jan19 said:

    This may have been corrected already.  I installed from the Product Library, and got the same error.

    Installing through Connect will put all the files in the right place.

    Showed as updated in DIM today and the paths look to be fixed.

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