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Real Eyebrows doesn't work on G3F?

BookieBookie Posts: 82
in Technical Help (nuts n bolts)

Whenever I try to doubleclick a shape preset of real eyebrows, I get an error message "Error! Failed to read hidden faces.", regardless which g3f character I use.

 

Any ideas, what's going wrong?

Comments

  • JimbowJimbow Posts: 557

    Had no such problems with it and even transferred them to G3M, although they won't automatically transfer from G3F to G3M like most clothing does and have to be loaded onto G3F first. One thing I noticed about them was that there are a whole bunch of hairs around the brows that are transparent, like thick vellus hair. Have you tried reinstalling them in case there's something hokey going on with the ability to import your own brow masks, and something failed to install correctly? I installed my copy manually using a download. Otherwise, I'd send a support ticket.

  • jestmartjestmart Posts: 4,449

    Do you have the LaMH player installed?

  • Richard HaseltineRichard Haseltine Posts: 100,778

    Real Eyebrows is not a LaMH item.

  • Richard HaseltineRichard Haseltine Posts: 100,778

    I see this issue - both the Connect and the DIM install lack the Data folder that has configuration files, so the script errros out at the first hurdle. I have reported this.

  • BookieBookie Posts: 82

    Ok, so I have to wait for an update, I guess. Btw, on my second notebook (win7)  it runs without any problem. 

    I deinstalled and then reinstalled it on my win10 notebook, but it still give me the error message. Strange. 

  • Richard HaseltineRichard Haseltine Posts: 100,778

    It was obviously working initially as at least a few people reported their experince and posted renders, but there was an update a day or so after release and I suspect that is what lost the files. Presumably you are using the unupdated version on your laptop (so leave it there until you get a fixed update on the other machine).

  • Richard HaseltineRichard Haseltine Posts: 100,778
    Richard Haseltine said:

    It was obviously working initially as at least a few people reported their experince and posted renders, but there was an update a day or so after release and I suspect that is what lost the files. Presumably you are using the unupdated version on your laptop (so leave it there until you get a fixed update on the other machine).

    I think I was getting my fingers muddled while uninstalling and reinstalling stuff to test yesterday - you can't successfully use this as a Connect install, at least yet, but the DIM install will work correctly.

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