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Trying to buy help

beachlegsbeachlegs Posts: 489
edited December 1969 in The Commons

I am trying to purchase two set's of Ron's brushes and I am getting this message The maximum quantity allowed for purchase is 1.
Nothing is going into my cart any idea's what is happening?

Comments

  • M F MM F M Posts: 1,388
    edited November 2012

    Cookie confusion, usually - ie it's already in your cart (somewhere), just that you're not allowed to see it.

    EDIT: Try Chohole's method below first!

    Logout from the website, restart your browser, login again and see if the "Cart (1)" shows up. If not, logout again and delete all your *daz3d.com-related cookies, and try once more.

    (there may be simpler ways of solving this problem - but it's happened to me once or twice in recent months - and a cookie flush helped >_<).</span>

    Post edited by M F M on
  • ChoholeChohole Posts: 33,604
    edited December 1969

    You possibly put them into you cart without being fully logged into the store.

    Make sure you are logged in to your store account, then add another random product, You should then see the other products appear in your cart, and can edit it to remove the unwanted one.

  • beachlegsbeachlegs Posts: 489
    edited December 1969

    Thank you both will try both :)

  • ChoholeChohole Posts: 33,604
    edited December 1969

    Try it my way first, less traumatic than removing cookies.

  • beachlegsbeachlegs Posts: 489
    edited December 1969

    chohole said:
    Try it my way first, less traumatic than removing cookies.

    That worked a treat thank you chohole very much, I appreciate both of your help :)

  • M F MM F M Posts: 1,388
    edited November 2012

    Glad to hear it worked (^_^)d.

    btw my first thought when I saw the subject line was "Oh? there's a new product called 'help'? I didn't notice that on the New Releases... I wonder what it is..." ;-)

    Post edited by M F M on
  • ShaneWSmithShaneWSmith Posts: 636
    edited November 2012

    I had this problem too, but I added another random item to my cart, and all the others showed up.

    Edit: just noticed that this was chohole's advice. I add my voice to the chorus.

    Post edited by ShaneWSmith on
  • beachlegsbeachlegs Posts: 489
    edited December 1969

    M F M said:
    Glad to hear it worked (^_^)d.

    btw my first thought when I saw the subject line was "Oh? there's a new product called 'help'? I didn't notice that on the New Releases... I wonder what it is..." ;-)

    lol...My dad alway's said I should of been born blonde...Sorry to anyone blonde :(:)

  • IanTPIanTP Posts: 1,329
    edited December 1969

    chohole said:
    You possibly put them into you cart without being fully logged into the store.

    Make sure you are logged in to your store account, then add another random product, You should then see the other products appear in your cart, and can edit it to remove the unwanted one.

    this way worked for me, think i must have logged into the forum first ;)

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,199
    edited December 1969

    I do not find removing cookies traumatic
    unless they crumble before I get them into my mouth and make a mess
    but then the cats eat them.

  • IanTPIanTP Posts: 1,329
    edited December 1969

    wendy♥catz said:
    I do not find removing cookies traumatic
    unless they crumble before I get them into my mouth and make a mess
    but then the cats eat them.

    or you dunk them in coffee and they break apart into the mug ;)

  • ChoholeChohole Posts: 33,604
    edited December 1969

    meooouw

    U-eated-my-cookie-lol-catz-8961250-500-500.jpg
    500 x 500 - 41K
  • IanTPIanTP Posts: 1,329
    edited December 1969

    yup, I snuck it away, when you playing with the string ;)

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