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Pay for cart full of freebies is broken

nonesuch00nonesuch00 Posts: 18,120
in Technical Help (nuts n bolts)

Pay for cart full of freebies is broken. I have Edge & Windows 10. There are 18 freebies in the cart but when I try to pay (no payment information needed) the pay window does nothing.

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,781

    Worked for me just now, with five items in the cart.

  • nonesuch00nonesuch00 Posts: 18,120
    Richard Haseltine said:

    Worked for me just now, with five items in the cart.

    i just tried in the newest version of chrome too & it failed. The black popup rectangle that says processing finishes but then the site just stays at the Checkout page and a check of purchases shows that the purchase was not completed.

    Since I actually practically only want a few of those items I guess I will pare down my cart contents and try again.

  • nonesuch00nonesuch00 Posts: 18,120

    Hmmm, pared it down to 9 items and it still fails.Maybe it effects only some user accounts although I just make two purchases totalling about $30 dollars yesterday that included freebies and on the 19th I purchased a cart of $0 of freebies successfully.

  • nonesuch00nonesuch00 Posts: 18,120

    I was going to open a ticket but the helpdaz.zendesk.com DNS address could not be found.

  • Octavia MoonOctavia Moon Posts: 45

    I'm trying to use a gift cart so the total is $0.00 and I have the same issue... :(

     

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