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DIM not connecting?

IkyotoIkyoto Posts: 1,159
in Technical Help (nuts n bolts)

I can get to "my account", but DIM itself returns "unable to login to the specified account" etc after evrything is checked as correct an a full restart done to the system.

Comments

  • SledgeHammerSledgeHammer Posts: 44

    Ditto. Same thing happening to me for over an hour now. angry

  • nicolasarts_2d260c4befnicolasarts_2d260c4bef Posts: 5

    idem pour moi aussi,  aussi bien sous DIM que sur DAZ Studio 4.9

  • FrigidNorthAkFrigidNorthAk Posts: 0

    I am having the same issue. and now.. i cant even connect in daz3d. servers? :( 

  • DareshiranuDareshiranu Posts: 200

    I concur.

  • rono64rono64 Posts: 58

    Same problem, this is getting to be a regular problem, happens at least once a week now.

  • dennis.d.t@outlook.com[email protected] Posts: 81
    edited December 2016

    same here

    Post edited by [email protected] on
  • ScytharScythar Posts: 127

    same here

  • beckwithandersonjabeckwithandersonja Posts: 0

    Every time I try to log in as soon as i press connect the whole system freezes HELP!!

  • ChoholeChohole Posts: 33,604

    This has been reported.

     

  • ScytharScythar Posts: 127

    DAZ Access within DAZ Studio does work though,

    So, technically, you don't need DIM...

    gr. Patrick

  • Former DAZ CustomerFormer DAZ Customer Posts: 167

    Same.  Poor Monique wants to get into my inventory and is quite frustrated.  (._. )

  • NorthOf45NorthOf45 Posts: 5,483

    PC+ status is not working either. Doesn't recognize me as a member, so none of the benefits are available.

  • Richard HaseltineRichard Haseltine Posts: 100,781
    NorthOf45 said:

    PC+ status is not working either. Doesn't recognize me as a member, so none of the benefits are available.

    You are not showing as a PC member - if you should be please open a support ticket.

  • Richard HaseltineRichard Haseltine Posts: 100,781
    Scythar said:

    DAZ Access within DAZ Studio does work though,

    So, technically, you don't need DIM...

    gr. Patrick

    Not everything can be installed through Connect, however, though the Monique 7 content all can as far as I know.

    Direct downloads from the product Library page also seem to be working, so it's possible to download the zips and place them in the DIM Downloads folder to be installed.

    In any event, as Chohole says this has been reported by a couple of routes so with luck it will be fixed fairly quickly.

  • rono64rono64 Posts: 58

    This is getting to be a common event, new release, buy it, then wait hours and hours to install and use it.

    Getting tired of this pattern.

  • SimonJMSimonJM Posts: 5,980

    Woohoo, first time for me for this happening! cheeky

  • bartolicristiano_52bc7e73bbbartolicristiano_52bc7e73bb Posts: 62

    same problem

  • NorthOf45NorthOf45 Posts: 5,483
    Richard Haseltine said:
    NorthOf45 said:

    PC+ status is not working either. Doesn't recognize me as a member, so none of the benefits are available.

    You are not showing as a PC member - if you should be please open a support ticket.

    Done.

  • RenderwarriorRenderwarrior Posts: 14

    same here

  • Former DAZ CustomerFormer DAZ Customer Posts: 167

    And it's back! \o/

  • JasonSWrenchJasonSWrench Posts: 379

    Woo Hoo!!! Downloading now.

    Jason

  • ladydrakanaladydrakana Posts: 20

    Cool that it is working for some now. Tried today and Dim is not working for me. 

  • serapine68serapine68 Posts: 15
    edited December 2016

    The DIM don´t work for me. I have this Problem since Yesterday.

     

    Post edited by serapine68 on
  • namffuaknamffuak Posts: 4,145

    And its failing again - 16:44 EST

    Network Error during authentication.
    Unable to login customer during authentication.
    Saving Account Settings: Account
    Network Error during authentication.
    Unable to login customer during authentication.
    Saving Account Settings: Account
    Network Error during authentication.

     

  • xanderdavisxanderdavis Posts: 8

    Failing again over here too.  17:55 EST

  • ChoholeChohole Posts: 33,604

    Should be fixed now

     

  • KIgerryKIgerry Posts: 2

    The downloading is still extremly instabile with DIM. Really often I need a second try in the last days, because  the down load rate went down to 0 byte and stopped with download failed

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