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I can't download

AloreeaAloreea Posts: 285
edited February 2017 in Technical Help (nuts n bolts)

So I just bought Heart Breaker Hair for Genesis 3 Female(s) and Little Trouble Outfit for Genesis 3 Female(s).

When I ordered it, it said that they weren't available to download in DIM. So instead I went to manually install but the download button is not showing up for Heart Breaker Hair for Genesis 3 Female(s), and for Little Trouble Outfit for Genesis 3 Female(s) it's only showing the templates. 

 

What should I do?

Picture1.png
1343 x 901 - 316K
Picture2.png
1473 x 901 - 581K
Post edited by Aloreea on

Comments

  • namffuaknamffuak Posts: 4,145

    Probably contact customer service for a refund -- these are both DAZ Connect only items, so they will only work in Studio 4.9. You can either download them from within Studio using the 'Install' pane or download the DAZ Connect files (both for each item), put them in your local Connect/install folder, and then use connect within Studio to install offline content.

  • AloreeaAloreea Posts: 285

    Oh Ok, thank you

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