Loading...
> >

Black Viewport Bug [solved]

juenojueno Posts: 3
edited March 2017 in Technical Help (nuts n bolts)

Hello,

My viewport screen gone black. (see my screenshot).

Only the viewport panel doesn't works. If I load a 'ready to render' scene, the rendering works perfectly (as you can see in my screenshot).

I'm using Windows 10 and I have 2 MSI 1080 GTX gaming X SLI, 32Go Ram and I7... I haven't any problem with any program or game...

It's the first time I see something like that...

This bug have been reported by other people on the forum here: https://www.daz3d.com/forums/discussion/96571/viewport-gone-black and here http://www.daz3d.com/forums/discussion/89751/viewport-issue

I've tried to do the solution listed at the end of the first post, but it didn't works.

What I've tried:

-Reboot

-Uninstall everything and then reinstall Daz Studio only -> same problem

-Updating nvidia driver -> same problem

-Desactivating SLI -> no result

-Desactivating any third party program like Vive, steam, Msi ect.. -> no result

I've searched on internet but I can't find any solution...

I've opened a ticket but no response yet.

I'll keep you informed if I figure out :/

Anybody have a clue?

Thanks

bug-viewport.jpg
3840 x 2160 - 1M
Post edited by jueno on

Comments

  • nicsttnicstt Posts: 11,715
    edited March 2017

    Don't use SLI with Daz when doing renders; it can cause issues. No idea if that could be causing it, but even if not it can cause issues, although I don't recall seeing anything about what those issues are.

    This isn't from Daz, but NVidia saying don't use IRAY in SLI mode.

    Post edited by nicstt on
  • juenojueno Posts: 3

    Finally I have the answer :)

    Thanks to Cristina from customer support !

    Do you have Sonic Studio 2 (info: https://www.asus.com/support/faq/1015213) - or any other programs running that would use OpenGL?

    Bingo, it was sonic studio 2. I never thought it can be that !

     

  • ToborTobor Posts: 2,300

    This sounds like the old "capture surface" issue with hardware acceleration. Your card supports a single surface for displaying video. If other software has first claimed that surface, the second one will be black -- though it really should fall back to software rendering. While it's not as fast, at least there's a picture. This is how most video players work as well.

Sign In or Register to comment.