Bit of a problem with Genesis Content in Carrara (Shoes)

So I'm working with Genesis 2 in Carrara and when I load the shoes, they appear really weird (see attached).  Is this an unsolvable flaw or do I have to do something special to get them to work?  "Fit to" or scaling doesn't work at all.

Any suggestions?

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1921 x 1080 - 563K
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