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DAZ Studio will not start

RalMRalM Posts: 33
in Daz Studio Discussion

Hello 

After Download and Installation of over 1000 files from DIM to DAZ Studio the program did not start anymore. On the loading screen, on the point "building interface", the program crashes an I can`t start it. I have tried several times. Then I uninstalled Studio, SQL and DIM, cleaned the registry. Reinstalled Studio, SQL automatly is installed after Studio installation, nothing helps.

Do anyone knows what the problem is, maybe a dll or something ?

Greetings Ralf

Comments

  • cm152335cm152335 Posts: 421

    Hi

    could be  many reasons,

    antivirus, firewall,, old cms data

     

    do you clean the ROAMING? (users/appdata/roaming/daz,,,cms,)

    there is a script on daz install location to restore 'default' interface

     

     

  • LindseyLindsey Posts: 1,985

    Look and see if log.txt recorded the error.  On a Windows computer, it's located in C:\Users\<your login name>\AppData\Roaming\DAZ 3D\Studio4

  • Richard HaseltineRichard Haseltine Posts: 97,305

    Does it crash, with a daz crassh rproteer dialogue or an OS crash dialogue, or does it just sit there? How long have you left it if it just sits - installing 1,000 items will give it quite a lot of work to do as it converts the DS 4.8- database entries from Install Manager to DS 4.9+

  • RalMRalM Posts: 33
    edited June 2017

    Thank you for help

    An OS Crash dialog

    Post edited by RalM on
  • RalMRalM Posts: 33
    edited June 2017

    I quit source of DIM. Then I finished DIM installation.

    Post edited by RalM on
  • RalMRalM Posts: 33
    cm152335 said:

    Hi

    could be  many reasons,

    antivirus, firewall,, old cms data

     

    do you clean the ROAMING? (users/appdata/roaming/daz,,,cms,)

     

    there is a script on daz install location to restore 'default' interface

     

    Thank you for help, but there is nothing !

     

  • RalMRalM Posts: 33
    Lindsey said:

    Look and see if log.txt recorded the error.  On a Windows computer, it's located in C:\Users\<your login name>\AppData\Roaming\DAZ 3D\Studio4

    Thank you for help

    There is nothing too.

     

  • RalMRalM Posts: 33
    RalM said:

    An OS Crash dialog

    Thank you for help

  • RalMRalM Posts: 33
    RalM said:

     

    cm152335 said:

    Hi

    could be  many reasons,

    antivirus, firewall,, old cms data

     

    do you clean the ROAMING? (users/appdata/roaming/daz,,,cms,)

    there is a script on daz install location to restore 'default' interface

     

     

    Where is the script, I found nothing ?

  • Richard HaseltineRichard Haseltine Posts: 97,305
    RalM said:
    RalM said:

     

    cm152335 said:

    Hi

    could be  many reasons,

    antivirus, firewall,, old cms data

     

    do you clean the ROAMING? (users/appdata/roaming/daz,,,cms,)

    there is a script on daz install location to restore 'default' interface

     

     

    Where is the script, I found nothing ?

    It should be in the application folder - C:\Program Files\Daz 3D\Studio4 for example.

  • RalMRalM Posts: 33

    I think you mean this file.

    When I click on it I have the same problem

    Ashampoo_Snap_2017.06.10_19h18m53s_001_.png
    396 x 275 - 18K
  • RalMRalM Posts: 33

    I have now uninstalled the Microsoft Visual C++ 2005 file, and the program starts, but not allways. So the Problem is not fixed. 

  • Richard HaseltineRichard Haseltine Posts: 97,305

    It rsets the layout and soem other options, as I recall, so should have fixed your issues if those were to blame. Try installing the Public beta - does that launch OK?

  • RalMRalM Posts: 33

    The same problem, I need 3 attempts to start

     

  • Richard HaseltineRichard Haseltine Posts: 97,305
    edited June 2017

    OK, if both are affected that sounds like a CMS issue rather than an application settings issue. you could try uninstalling postgreSQL, removing (to a safe location, don't just delete) C:\Users\YOU\AppData\Roaming\Daz 3D\cms, reinstalling PostgreSQL, and launching DS - however, that will completely clear the database so you will lose any personal categorisations and have to reimport metadata to get your isntalled content listings back - but first let's see if that even works.

    Post edited by Richard Haseltine on
  • RalMRalM Posts: 33

    That fixed not the problem !

  • Richard HaseltineRichard Haseltine Posts: 97,305

    I don't know what else to suggest. You may need to open a Support Ticket.

  • cm152335cm152335 Posts: 421
    RalM said:

    That fixed not the problem !

    do you try to start the DAZ "as administrator"?
    also try to check some different compatibility run (windows 7,8)

  • Richard HaseltineRichard Haseltine Posts: 97,305
    cm152335 said:
    RalM said:

    That fixed not the problem !

    do you try to start the DAZ "as administrator"?
    also try to check some different compatibility run (windows 7,8)

    Don't run DS as admistrator - it can lead to permission issues.

  • RalMRalM Posts: 33

    Thank you all for your help !

    I will open a support ticket

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