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Zen Desk hacked

Nester751Nester751 Posts: 387
edited December 1969 in The Commons

Kind of bad news there

http://www.informationweek.com/security/attacks/twitter-tumblr-pinterest-users-hit-in-ze/240149175

Does Daz still use Zen Desk for it's help?

Comments

  • KatteyKattey Posts: 2,899
    edited December 1969

    Thanks for the warning.
    At those times I'm sort of happy I don't have any of social thing accounts.

  • Nester751Nester751 Posts: 387
    edited December 1969

    I kind of wonder what information Zendesk has access to from the various accounts.

  • ServantServant Posts: 759
    edited December 1969

    Nester751 said:
    I kind of wonder what information Zendesk has access to from the various accounts.

    E-mail addresses, mostly. I don't think Zendesk has any access to actual passwords or more sensitive information, but I'm not sure.

  • randym77randym77 Posts: 275
    edited December 1969

    That does seem like bad news, and yes, DAZ still uses Zendesk.

    But it sounds like only three of Zendesk's customers were affected, and none of them were DAZ. (OTOH, Twitter, Tumblr, and Pinterest are pretty big customers!)

  • mjc1016mjc1016 Posts: 15,001
    edited December 1969

    randym77 said:
    That does seem like bad news, and yes, DAZ still uses Zendesk.

    But it sounds like only three of Zendesk's customers were affected, and none of them were DAZ. (OTOH, Twitter, Tumblr, and Pinterest are pretty big customers!)

    Well...that's probably why the attempt was made. Getting all, even if it isn't a lot of info, that info was still a big 'score'. And 'live' email addresses are a valuable commodity in the area of the internet those slimeballs operate in...

  • Nester751Nester751 Posts: 387
    edited December 1969

    randym77 said:
    That does seem like bad news, and yes, DAZ still uses Zendesk.

    But it sounds like only three of Zendesk's customers were affected, and none of them were DAZ. (OTOH, Twitter, Tumblr, and Pinterest are pretty big customers!)

    OTOH, Twitter, Tumblr, and Pinerest used Zendesk as their help. From what I gather account names are certainly gathered. If the help questions involved payment problems (like here at Daz) I imagine Zendesk did have access to resolving payment problems (credit card information). I think some of Zendesk's smaller customers weren't mentioned in the article. Certainly Daz is nowhere near as big or as high a volume of traffic as any of the others.

  • ChoholeChohole Posts: 33,604
    edited December 1969

    Zendesk would not have access to any CC info. Even DAZ 3D CS has no access to any CC info.
    http://www.daz3d.com/forums/discussion/2639_97/

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