Clothing deforms on loading scene

tdcdesigns9999

I have an ongoing issue where some clothing, particularly items attached to the head and feet, such as hats, jewelery, and the like, deform in weird ways. The thing is, this only happens when the file is loaded. If I put together a brand new file and fit items to the figure, everything looks fine. Save, and reload, and it deforms. In the attached file, I have made a file where I did nothing but load a G3 Victoria figure, and fit the footwear. It looked perfectly fine upon save, but on reload, it looks like this. This happens reliably, and not just for this product, but for most footwear, and many other items. I've tried redoing the database and uninstalling and reinstalling everything, and no change. What is broken here?

barbult

It looks like some kind of smoothing issue perhaps. I've have had similar experiences occasionally, but never resolved it. If you have a reproducible case, submit a help request and attach before and after images and attach your scene file. Here is the link for writing a help request.

kitakoredaz

I hope to know, actually when it happen with more detail report.  because I  know, there is case, scene file can not keep all infomation, or can not re-build scene as same as before.  If it happen when save as scene, actually daz dson scene dsicrbie lost infomation of some parameter. or can not re-build scene even htough file record values.  

you may need not attach many product, but attach just one,  and discribe those step with  base figure name, and show parameter values currently used.

(eg many product may auto-apply smooth modifier, or some product auto-apply hidden morph to set foot wear ) then save it as scene. load it, compare which parameter are not applied, or if ds can not apply value correctly. 

DAZ support team now request often to send screen capture video to check all step. if it can not re-produce easy.   without it, I often need to send same report and show all step with detail.   If support not confirm your problem , they do not send the report to techinical team.  then may need clear detail step, or screen cast movie.

And I hope to test it too if you can offer more detail step. then I can avoid those un-expected situation if it is clear.

tdcdesigns9999

Thanks guys,

I submitted a ticket, and thanks again for recommending a video capture, though you have to work fast, it has a 20 MB limit on uploading to them! Anyway, hopefully they get back to me with a good answer for this one.

super_joel

This happens to me with such regularity with Genesis3 that there are several items I just do not use.