Daz Studio 4 "(Not Responding)" for 10 to 15 seconds, CONSTANTLY
Ephemeral Night
Posts: 0
Seemingly at random, but with great frequency (on average, every two or three GUI actions, but sometimes it's every single action, sometimes dozens) the application will go "Not Responding" for between 10 and 15 seconds, and then comes back. Graphically, the application otherwise runs smoothly.
This happens with equal frequency no matter what I'm doing. Clicking a menu, opening a tap, selecting an object in the scene, mousing over and object in the scene, changing a parameter, or posing within the viewport. It should be noted that the freezeups DON'T seem to happen when clicking the mouse button DOWN, but while dragging something, or upon RELEASE of the mouse button or while mousing over something that reacts to a hovering cursor.
I urgently need to know what the problem is. Help, please?
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Comments
More information is required to even begin to help you.
What OS are you using, and what version EXACTLY of DAZ Studio, Help > About DAZ Studio will tell you?
What Graphics card does your system use, and what version of OpenGL, Help > Troubleshooting > About Your Video Card?
Daz Studio?
What Version number 4.5.1.56?
Do you have any content loaded in the viewport window when this happens?
When this happens to me I turn off any Sub-D and Smoothing (both found in the Parameters Pane when an item that has Sub-D and or smoothing applied is selected).
It also happens when I try to select a lot of surfaces at the same time, granted my rig is an old dual core 32 bit Vista with 2GB of Ram.
DAZ Version 4.0.0.335
on
Windows 7 Professional
Video card:
Current OpenGL Version: 4.2.11931 Compatibility Profile Context
OpenGL Provider: ATI Technologies Inc.
Hardware: AMD Radeon HD 7800 Series
Features:
MultiTexturing Supported
Shadow Map Supported
Hardware Antialiasing Supported
OpenGL Shading Language
Supported
Pixel Buffer Supported
Pixel Buffer Size Not Enabled
Maximum Number of Lights 8
Number of Texture Units 8
Maximum Texture Size 16384 x 16384
It happens in exactly the same way with the same frequency regardless of what I have in the scene, or if I even have a scene open. GUI actions in the viewport or not in the viewport, same thing. Objects in the viewport. UI tabs. Application menus. EVERYTHING INTERACTIVE, this happens the same way with the same frequency. Trying to use the File menu is exactly as likely to cause the 10 to 15 second freeze, as manipulating objects in the viewport, as simply highlighting a menu option, tab, or 3d object.
This may be redundant, but have you - defragged, run disk check, and cleaned the registry??
I'm not sure but I think DS is Caching because at 2Gb Ram it needs to Swap out file space to function. The File Cache and File swap would explain the Pause. A Hard Drive De-frag might help the speed of the caching (if that is the issue) but I'm not sure.
@Ephemeral Night
What is your chipset on your PC? Is it a laptop? Is it 64 bit or 32 bit? Is it the 64 bit version of DAZ Studio you are running?
If you have 8GB of RAM, you should be running the 64 bit version, and DS4.5 would be a much better choice as well, the version you are running is quite a few versions back, is there a reason for this?
And would upgrading even solve the (Not Responding) problem?
Chipset is not weather the system is 32 or 64 bit but who made it I think Jimmy was asking...Intel is the normal I believe.
To upgrade Daz Studio you install the new and the new uninstalls the old, there are no patchers or upgrade path. Go to Help > About Daz Studio to find the full version number like the latest is DS4.5.1.56 and yes some have reported that upgrading did help them in this regard but it does seem hit or miss. :)
I'm on an Intel Quad-core.
Yes, which is why I'm here asking for help instead of just throwing things at the problem to see what sticks. I want to know WHY this is happening so I can fix it in the optimal way, without messing anything else up.And I'd also like to know exactly what installing 4.5 would do to my saved scenes. Would the installer recognize the old install since the old install is 32-bit and thus in a different file location? If 4.5 installed successfully, would my installed content still work? Would my scenes that heavily use the Genesis Evolution morphs still work?
If you want to deal with someone that works for Daz3d instead of us volunteers throwing things at you then may I suggest you can do one of three things, 1: make a bug report or 2: fill out a ticket via the helpdesk or 3: phone them direct.
Good luck
And I'd also like to know exactly what installing 4.5 would do to my saved scenes. Would the installer recognize the old install since the old install is 32-bit and thus in a different file location? If 4.5 installed successfully, would my installed content still work? Would my scenes that heavily use the Genesis Evolution morphs still work?
First of all, your RAM is not being used to full effect using the 32 bit version of the main software, which may be the cause of most of your problems. Upgrade to the 64 bit version of DS4.5, it can still open all of your saved scene files, content works the same in both 32 bit and 64 bit versions, the bit depth does not affect the content in any way.
Some content may need to be updated, Genesis Starter Essentials to begin with, as it now uses the new DUF format, but everything else will still work with it. Make sure that you know where your 'data' folder is, and back it up before installing the new version, although it should not be touched by the new install, it is better to be safe. Your saved scene files rely on the data folder being there.
It is absolutely pointless having a 64 bit OS, and using the 32 bit version of an app which has a 64 bit version. All of your memory will be able to be utilised, and the freeze ups should not happen. If the worst comes to the worst, and you have to reinstall DS4.0 again, then make sure that you get the 64 bit version of it.
If you reset your download for DS4.0, you should get both versions in your available downloads area. I have no idea why you didn't the l;ast time, I always get both, but I only ever download the 64 bit version.
If you have the skill, you can setup 4.5 in a different drive. and do your testing that way, even better is setup on a different computer.
I already did submit a ticket before I made this thread. No response yet.
Yes, I am aware of that, but when I first installed DAZ the 64-bit version of the program was not available. And that version ran fine when I did first install it.You must have Genesis Starter Essentials installed already, or you would not have Genesis. It has come as a seperate download for quite some time now, and to the best of my knowledge, the 32 bit and 64 bit versions of DS4 were always available. Did you 'buy' DS4 through the store here, and download it from here?
The data folder is called 'data', and if you do a search for it, you will find it. I don't have any backups of DS4 stuff, but in the new setup, the data folder is in the My Library folder.
The .DAZ format requires the data folder to load the geometry and UV files from, and they are saved into there when you save a scene file. When loading the DAZ scene file again, DS reads the information from the data folder to create the scene. It has been like that since before version 1.0. The new DUF format is a lot simpler, loads many times quicker and saves much faster as well. It still uses the data folder for some things, but it can also read the geometry files from your content folders.
If you don;t want to upgrade to DS4.5, then please reset your download for DS4.0, and you should get the 64 bit version as wel there as well, and install it. You can leave the 32 bit version installed if you like.
Starting with 4.5, they split the included content from the application -- in 4.0 it was all in one installer.
I was referring to you installing the 64 bit version of DS4.0 if you don;t want to upgrade to DS4,5 You could always have both the 32 bit and 64 bit versions installed on the same PC, but you cannot mix them. You CANNOT have DS4 and DS4.5 on the same machine no matter what the bit depth is. But you CAN have DS4 32, and DS4 64 bit on the same machine. If you are so worried about upgrading to DS4.5, then grab the 64 bit version of your current version, and try it first.
It seems to me that you are looking for absolute assurances that everything will work seamlessly, I cannot give you that guarantee, and neither can anyone else. Can you load and render the saved scenes that you now have in DS4? If so, then it is almost certain that they can be loaded in DS4.5. Once again, make sure that you have the current data folder backed up, it should not really be necessary, but better safe than sorry.
At the end of the day, if you do not like DS4.5, or it can't open your older scenes, or you are still having the same problems, you can always uninstall it again, and reinstall DS4. If you have saved any scene files in DS4.5 though, they will NOT open in DS4
This still doesn't answer the other half of my question about Genesis, though. I see folders for the Genesis figure in the data folder, and from what you're telling me, the data folder will remain intact through the installation process for 4.5. Is it necessary to install the GenesisStarterEssentials only on fresh installations of 4.5 or is it necessary no matter what is already installed? And if it is the latter, am I going to have two copies of the Genesis figure installed and confusing me for the rest of time?
And, hypothetically, what if I install 4.5 and everything goes smoothly, except the original freezing problem is still there? Then what?
You don't need to reinstall the content unless the version number has changed, which it hasn't recently.
You will need to install Genesis Starter Essentials, as the included content from 4.0 will get uninstalled. I also recommend uninstalling the Content Management Service -- that doesn't get uninstalled automatically, but you have such an old version that it's worth upgrading that as well.
Content Management Service? Isn't that a new thing that I wouldn't have anyway? Where would that be if I do have it? I don't see an uninstaller for it.
Start > All Programs > DAZ 3D > DAZ Content Management Service > Uninstall DAZ Content Management Service
The DIM (Daz Install Manager) is new.
Could I please get an answer? My workflow is totally stalled until I can get this resolved.
I ran the installer for 4.5. I checked the instructions to be sure, and DAZStudio_4.5.1.56_Win64.exe did not detect the previous installation. I canceled the installation, because in this thread I've been told that having both versions installed at the same time would be very bad.
What should I do?
If your FIRST installation was a 32bit version the 64bit version will not remove it. The 32 and 64bit versions install to different locations in Programs. You will need to install the same bit version to remove it. I have DS4.5 32bit and DS4.5 64bit both installed. Only the 32 bit version has working lipsync. That is fine to do. But having DS4.0 32bit and DS4.5 64bit installed will cause problems.
I hope this helps.
It really doesn't. I appreciate the response, but if you hadn't noticed, you basically just rephrased my questions without adding any actual information beyond the thing about lipsync, which I don't use anyway.
What about manually uninstalling DAZ 4.0 32-bit and then installing DAZ 4.5 64-bit? Would that work? Does the "detected previous installation" uninstaller do or not do something that the standard uninstaller does? If so, what? What do I do about it?