Loading...
> >

Serial numbers spam

SimonJMSimonJM Posts: 5,980
edited December 1969 in Technical Help (nuts n bolts)

Anyone else get 'spammed' by emails saying that a serial number for a product was required?
"Serial-numbers required

The following product requires additional serialnumbers:

Product - '' SKU - )

Remaining number of available serial-numbers is ."

I got eleven of them :)

Comments

  • BoorsmanBoorsman Posts: 254
    edited December 1969

    I just got one today. It looked legit to me, but I haven't bought anything that requires a serial number lately.

  • WilmapWilmap Posts: 2,917
    edited December 1969

    I had a load of them some months back. I just deleted them all.

  • ChoholeChohole Posts: 33,604
    edited December 1969

    SimonJM said:
    Anyone else get 'spammed' by emails saying that a serial number for a product was required?
    "Serial-numbers required

    The following product requires additional serialnumbers:

    Product - '' SKU - )

    Remaining number of available serial-numbers is ."

    I got eleven of them :)

    As they said last time this happened, please can you file a support ticket, to let them know. THanks.

  • MelanieLMelanieL Posts: 7,379
    edited December 1969

    Yes, I got 9 of them - all indentical except time of sending (though those were all within 6 minutes too) and I've not bought anything with a serial number either.
    Should we ALL open a ticket or is one enough?

  • anikadanikad Posts: 1,919
    edited December 1969

    If only one person opens a support ticket, they'll only know that it has happened to one person.

  • ChoholeChohole Posts: 33,604
    edited December 1969

    Exactly. Apparently they are trying to track down exactly what it is that triggers this from time to time, so the more reports they get the easier it should be, in theory.

  • BoorsmanBoorsman Posts: 254
    edited December 1969

    Should the ticket be submitted to Technical Support?

  • ChoholeChohole Posts: 33,604
    edited December 1969

    Yes I guess so, I honestly can't remember where they asked for it to be sent, last time this happened, but tech support does seem to be quite logical to me.

  • MelanieLMelanieL Posts: 7,379
    edited April 2013

    Done (ticket 133947)
    TA: And within 2 minutes I've already had a reply saying thanks for reporting, they can be ignored and deleted. I hope this means something will be done?

    Post edited by MelanieL on
  • SimonJMSimonJM Posts: 5,980
    edited December 1969

    Also reported :)

  • Steve_365278Steve_365278 Posts: 1
    edited December 1969

    :coolsmirk: I too have received 2 of these e-mails dated Mon 1st April 2 mins apart
    would they have anything to do with April Fools??:roll: Maybe

Sign In or Register to comment.