10TMech Has No Mac Files
Jay_NOLA
Posts: 1,145
I just purchased 10TMecha and was downloading it and noticed that it has no Mac files. Just the DIM and Windows files.
I just filed a support ticket, but no idea on how long it will be before it gets fixed as my last 2 mentiong bundles and things that needed to be fixed still haven't been processed.
Comments
Files for the DIM are in ZIP format which is what is usually supplied for Mac users. Have you tried to install the ZIP? You can download the ZIP with the DIM, and install it yourself, or just download and install yourself. Mac files are not in a different format as far as I know.
The thing is, manually installing from ZIP files on Mac is not nearly as simple as on Windows. Using the DIM is quick and easy, but for those who choose not to use it, having actual installers (which is what used to be in the Mac ZIP files) would be nice.
It ought to have a Mac version in addition to the Dim version. All the other products have a Dim version, PC version, and Mac version.
I'm primarily a Windows user, have occasional been given a Mac to work on so I all-ways download both the PC and Mac files.
I haven't tried the DIM version.
I mentioning it in case someone from DAZ sees the post and fixes it. and to let others know I filled a support ticket about it.
The separate PC and Mac files are going away to be replaced by the DIM files, there is nothing to fix.
As jetsmart says, the downloads are being changed to ZIP files only for both platforms. This has been discussed many times on the forums here, and it is the reason that there is no filter for Mac/PC in the Downloadable Products section, as it will not be necessary in the future, both platforms will use the ZIP format.
Since you have filed a support ticket, you will get a definitive answer from DAZ 3D themselves.
Yes, I know DAZ has said that they were going to switch to zips aside from the forums I've talk to DAZ's tech support about the zips in conversations on the phone in the past when they first started the zip conversions.
I just found it odd and most likely s glitch that the it had a separate PC exe and no specific Mac file in the downloads when the newer products still do have Mac specific files included along with the DIM version. DAZ has had some glitches with Mac files missing and download links to them in the past with several products, so I suspect that this is the case.
If it was going to be a full switch to DIM the exe ought not to be in the downloads and only the DIM version ought to be in the downloads for it.
Heard back and the Mac file was added.
Thank you for letting us know, it may help other members as well.