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E_Arkham Flash sale wrong discounts.

Charlie JudgeCharlie Judge Posts: 12,725
edited December 2017 in The Commons

The banner ad for the E_Arkham flash sale states that Holiday Rewards apply but I am only seeing the 60% off sale price in cart and NOT any discount for my 30% Holiday rewards.

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Flash cart price.jpg
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Post edited by Charlie Judge on

Comments

  • RobotHeadArtRobotHeadArt Posts: 917

    Seeing the same as well.

  • 3Diva3Diva Posts: 11,470
    edited December 2017

    Yeah, and the ones marked "new" aren't discounting even that much.

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    Post edited by 3Diva on
  • Richard HaseltineRichard Haseltine Posts: 100,776

    Reported.

  • cherpenbeckcherpenbeck Posts: 1,412

    Just dumped them from my cart. Will not buy things with broken discount.

  • Richard HaseltineRichard Haseltine Posts: 100,776

    Fixed

  • 3Diva3Diva Posts: 11,470
    edited December 2017
    Richard Haseltine said:

    Fixed

    Thanks, Richard - most of them are fixed now but these three still aren't discounting correctly:

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    Post edited by 3Diva on
  • AlmightyQUESTAlmightyQUEST Posts: 2,003

    Discounts exclude new releases for the sale. Not sure if Flamethrower should be eligible for the loyalty discount though.

  • 3Diva3Diva Posts: 11,470
    edited December 2017
    AlmightyQUEST said:

    Discounts exclude new releases for the sale. Not sure if Flamethrower should be eligible for the loyalty discount though.

    Then it's really not smart of them to include them on the Flash Sale page - as that just confuses and angers customers. All three of those items are STILL on the page.

    Post edited by 3Diva on
  • Sven DullahSven Dullah Posts: 7,621

    Just tried to purchase one of those products and the discount is right but I get the "this transaction has been disclined". What to do?

  • AlmightyQUESTAlmightyQUEST Posts: 2,003
    Divamakeup said:
    AlmightyQUEST said:

    Discounts exclude new releases for the sale. Not sure if Flamethrower should be eligible for the loyalty discount though.

    Then it's really not smart of them to include them on the Flash Sale page - as that just confuses and angers customers. All three of those items are STILL on the page.

    Ah! Yes, you are right, I hadn't noticed that it is linking to the full vendor store page. Normally these links have a code in the URL to only show eligible items. I see what you mean, that should be changed if they can do it before the sale is over.

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