Items in Product Library do not show up in DS.

Bendinggrass · December 2017

I have 2 items in product library, but they do not show up in DS. So I cannot install them.

The items are:

Lady Blaze for Genesis, and

Steam Punk Xandra (V4).

I have refreshed Products in DS but they are not there.

And ideas as to what is happening?

Thanks.

R

ArtAngel · December 2017

Lucky you I have 4,500 hundred items not showing up since my last download I lost everything so know that things can get worse. What will help you is to put up a screenshot so others can help your specific issue. If I only had two that were an issue I would manually download them, unzip them and copy/merge to the appropriate folders located within Daz Library.

Daywalker Designs · December 2017

Bendinggrass said:

I have 2 items in product library, but they do not show up in DS. So I cannot install them.

The items are:

Lady Blaze for Genesis, and

Steam Punk Xandra (V4).

I have refreshed Products in DS but they are not there.

And ideas as to what is happening?

Thanks.

R

The V4 stuff should be installed with DAZ Install Manager, from what I understand, as it may not work properly via DAZ Connect. I'm not sure why the other one isn't showing up, as I don't use Smart Content or Connect myself.

nemesis10 · December 2017

ArtAngel said:

Lucky you I have 4,500 hundred items not showing up since my last download I lost everything so know that things can get worse. What will help you is to put up a screenshot so others can help your specific issue. If I only had two that were an issue I would manually download them, unzip them and copy/merge to the appropriate folders located within Daz Library.

I apologize in advance for the question but, as a mac user, this is conceptually difficult to understand. You have Daz Studio content and you can't find it? Does your computer have a search, and the files don't show up? Are there missing sectors in your hard drive, and does the expected amount of free space agree with what you expect. My guess is that Daz Studio and Dim aren't pointed to the right location. If you open Daz Studio and look to see where Content Manager says files should be and then browse to that location in your computer, do you see the files and are they in the proper file structure of folder with data, runtime, etc...? Is CMS running? In this situation, I would suggest, if the files are present, deinstall Daz Studio, DIM and CMS, reistall and point them to the content again.. If the files are still zips, the programs are glitching... we can narrow down what it is if you tell us what you see.

barbult · December 2017

Does the product page for each of the items show Daz Connect as an installation option? If so, did you just purchase these while your current instance of Daz Studio was running? If so, go to the Connect menu and select Update Metadata. Then look on the Install pane and you should see them.

ArtAngel · December 2017

Samsung Internal SSD 960 Pro 2TB for Daz Program and External 3 TB for content. Have preference set same for past year. But will recheck all.

nemesis10 said:

I apologize in advance for the question but, as a mac user, this is conceptually difficult to understand. You have Daz Studio content and you can't find it? Does your computer have a search, and the files don't show up? Are there missing sectors in your hard drive, and does the expected amount of free space agree with what you expect. My guess is that Daz Studio and Dim aren't pointed to the right location. If you open Daz Studio and look to see where Content Manager says files should be and then browse to that location in your computer, do you see the files and are they in the proper file structure of folder with data, runtime, etc...? Is CMS running? In this situation, I would suggest, if the files are present, deinstall Daz Studio, DIM and CMS, reistall and point them to the content again.. If the files are still zips, the programs are glitching... we can narrow down what it is if you tell us what you see.

ArtAngel · December 2017

nemesis10 said:

we can narrow down what it is if you tell us what you see.

Huge thank you. Thanks to you it is 50% fixed. Somehow the hardrive location changed. From I to F. Still have icon issues but at least I can find stuff.

Bendinggrass said:

I have 2 items in product library, but they do not show up in DS. So I cannot install them.

The items are:

Lady Blaze for Genesis, and

Steam Punk Xandra (V4).

I have refreshed Products in DS but they are not there.

And ideas as to what is happening?

Thanks.

R

Okay so nemisis' response got me thinking (and please forgive me if this attempt to help sucks) but maybe this might work: Use DIM and set preferences in the DIM settings to where your stuff lives. Also edit the preferences in DAZ studio content management section to point to where yourDaz Studio Formats are as well as poser Formats. Download only the two items missing and install only those two items with DIM. If you see exclamion icons use the content tab and look in alpa order or try looking in Poser librarycuz DIM will probably install the V4 items under runtime within the location you preferenced. Hope this helps you.

Pack58 · December 2017

Re Lady Blaze for Genesis, I purchased this in October and still haven't downloaded it. It shows in DIM untill I uncheck DSON Importer then it disappears. Have you looked at what's allowed in your DIM Downloads?

nemesis10 · December 2017

ArtAngel said:

nemesis10 said:

we can narrow down what it is if you tell us what you see.

Huge thank you. Thanks to you it is 50% fixed. Somehow the hardrive location changed. From I to F. Still have icon issues but at least I can find stuff.

Bendinggrass said:

I have 2 items in product library, but they do not show up in DS. So I cannot install them.

The items are:

Lady Blaze for Genesis, and

Steam Punk Xandra (V4).

I have refreshed Products in DS but they are not there.

And ideas as to what is happening?

Thanks.

R

Okay so nemisis' response got me thinking (and please forgive me if this attempt to help sucks) but maybe this might work: Use DIM and set preferences in the DIM settings to where your stuff lives. Also edit the preferences in DAZ studio content management section to point to where yourDaz Studio Formats are as well as poser Formats. Download only the two items missing and install only those two items with DIM. If you see exclamion icons use the content tab and look in alpa order or try looking in Poser librarycuz DIM will probably install the V4 items under runtime within the location you preferenced. Hope this helps you.

Now the next thing to do is to repair the content database to restore your icons and smart content: https://youtu.be/JEvAn1iVaZY

"Reimport Metadata
With the box checked that userdata overwrites product data.
To do this, right click on the Content Library pane, choose Content DB Maintenance, tick Re-Import Metadata, click Accept. Tick User Data and All Products and click Accept."

ArtAngel · December 2017

nemesis10 said:

Now the next thing to do is to repair the content database to restore your icons and smart content: https://youtu.be/JEvAn1iVaZY

"Reimport Metadata
With the box checked that userdata overwrites product data.
To do this, right click on the Content Library pane, choose Content DB Maintenance, tick Re-Import Metadata, click Accept. Tick User Data and All Products and click Accept."

Thanks again for your help. That part did not work. I t may have helped some files who knows, it certainly didn't seem to harm anything. Here are some screenshots of the results.

nemesis10 · December 2017

ArtAngel said:

nemesis10 said:

Now the next thing to do is to repair the content database to restore your icons and smart content: https://youtu.be/JEvAn1iVaZY

"Reimport Metadata
With the box checked that userdata overwrites product data.
To do this, right click on the Content Library pane, choose Content DB Maintenance, tick Re-Import Metadata, click Accept. Tick User Data and All Products and click Accept."

Thanks again for your help. That part did not work. I t may have helped some files who knows, it certainly didn't seem to harm anything. Here are some screenshots of the results.

When they deal with your ticket, I suspect you will have to do the delete the database, rebuild the database, and reimport the metadata thing (the video is only a subset of the instructions but it is easy to Google them). When you install a product, Daz Studio installs the product and updates its database... part of that are the manifest files which end with .dsx.... Sometimes tthe links to those (or if one installs manually and doesn't get the manifest files placed in the right place0; the database is tenacious though and sometimes needs to be built from scratch. From then on, there is the excellent practice of exporting the database when big changes (a new version of Daz Studio comes etc...) which allows you to quickly reimport this data and restore everything.

ArtAngel · December 2017

nemesis10 said:
When they deal with your ticket, I suspect you will have to do the delete the database, rebuild the database, and reimport the metadata thing (the video is only a subset of the instructions but it is easy to Google them). When you install a product, Daz Studio installs the product and updates its database... part of that are the manifest files which end with .dsx.... Sometimes tthe links to those (or if one installs manually and doesn't get the manifest files placed in the right place0; the database is tenacious though and sometimes needs to be built from scratch. From then on, there is the excellent practice of exporting the database when big changes (a new version of Daz Studio comes etc...) which allows you to quickly reimport this data and restore everything.

Sorry but been there done that too many times within a year and it did not work. And after a ton of work with no rewards, I decided to let Dim install everything, no connect, no manual installs. So this is between DIM and DAZ and nothing else. The odd part is that the data is there. Are PA's icons to blame - meaning missing or incorrectly named or sized? It should not be this hard to utilize products bought. This problem seem to remain for the most part unresolved over the years and continues to surface. Maybe the problem is with the files and not the users. I have searched tons of threads and read every one over the past year, all with seemingly unresolved similar issues. This is not my full list.

Bendinggrass · December 2017

Thanks to all.

I will review all your comments and let you know how it works out.

R

nemesis10 · December 2017

ArtAngel said:

nemesis10 said:
When they deal with your ticket, I suspect you will have to do the delete the database, rebuild the database, and reimport the metadata thing (the video is only a subset of the instructions but it is easy to Google them). When you install a product, Daz Studio installs the product and updates its database... part of that are the manifest files which end with .dsx.... Sometimes tthe links to those (or if one installs manually and doesn't get the manifest files placed in the right place0; the database is tenacious though and sometimes needs to be built from scratch. From then on, there is the excellent practice of exporting the database when big changes (a new version of Daz Studio comes etc...) which allows you to quickly reimport this data and restore everything.

Sorry but been there done that too many times within a year and it did not work. And after a ton of work with no rewards, I decided to let Dim install everything, no connect, no manual installs. So this is between DIM and DAZ and nothing else. The odd part is that the data is there. Are PA's icons to blame - meaning missing or incorrectly named or sized? It should not be this hard to utilize products bought. This problem seem to remain for the most part unresolved over the years and continues to surface. Maybe the problem is with the files and not the users. I have searched tons of threads and read every one over the past year, all with seemingly unresolved similar issues. This is not my full list.

https://www.daz3d.com/forums/discussion/193636/lost-and-found/p1
https://www.daz3d.com/forums/discussion/comment/2934831/#Comment_2934831
https://www.daz3d.com/forums/discussion/193636/lost-and-found/p1
https://www.daz3d.com/forums/discussion/186691/unable-to-render/p1
https://www.daz3d.com/forums/discussion/comment/2648971/#Comment_2648971
https://www.daz3d.com/forums/discussion/184856/iray-sun-dial-set-missing-png/p1
https://www.daz3d.com/forums/discussion/comment/2637946/#Comment_2637946
https://www.daz3d.com/forums/discussion/183951/missing-texture-file/p1
https://www.daz3d.com/forums/discussion/177861/a-problem-with-daz-content/p1
https://www.daz3d.com/forums/discussion/comment/2468936/#Comment_2468936
https://www.daz3d.com/forums/discussion/comment/2409296/#Comment_2409296
https://www.daz3d.com/forums/discussion/comment/2266461/#Comment_2266461
https://www.daz3d.com/forums/discussion/comment/2258616/#Comment_2258616
https://www.daz3d.com/forums/discussion/comment/2151491/#Comment_2151491

Some of the products in those links do not have metadata or use older Poser style icons so, yes, some of them will show some errors. In some of those cases listed, people were installing manually and did not place things in the right places (what I call "instalation hash". My impression is that none of your products are showing correct icons? Currently, I have an excess of 10,000 products (scary but I have been purchasing since Poser 2... of my Daz Studio content ~ 5000 products, roughly 5 do not show the correct icon. My first question is have you changed the default installation path and do you have the manifest files?

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Items in Product Library do not show up in DS.

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