Loading...
> >

captcha from help ticket

RuphussRuphuss Posts: 2,631
in The Commons

dear Mr and Mrs Daz

this is very very annoying for me i have to say

i am bad at this kind of stuff

sending a help ticket should be easy

because its sometimes hard to see whats on those pics

a road or not

a car or not half hidden behind a house

i do not want to play those games when sending a help ticket

pls get rid of this

Comments

  • RuphussRuphuss Posts: 2,631

    i just sent this message as ticket

    same annoying game

    and then all those ticket trackers and stuff that arent necessary for this request

    then i noticed i was not logged in and that was the reason behind it

    why do i have to log in once again ?

    i was logged in to the shop/forum already

  • ChoholeChohole Posts: 33,604

    It is possible to be logged in to the forum and yet not logged in to the Store side of the site.   The forums use different software to the rest of the site.

  • y3kmany3kman Posts: 794
    Chohole said:

    It is possible to be logged in to the forum and yet not logged in to the Store side of the site.   The forums use different software to the rest of the site.

    Aren't they technically connected? The forum will force a relog if you buy something from the store.

  • ChoholeChohole Posts: 33,604

    yes they are connected.  However sometimes it is possible to only log in to one side.  It depends how you have your bookmark for the site set up really.   I always log in through the front page, that is the most reliable way of being sure that you are logged into both softwares.

  • Richard HaseltineRichard Haseltine Posts: 100,781

    If it is asking for your email in ZenDesk just click the Log In button at top-right - it should then notice that you are logged in and you should be able to submit your ticket without any extra steps.

  • RuphussRuphuss Posts: 2,631
    Richard Haseltine said:

    If it is asking for your email in ZenDesk just click the Log In button at top-right - it should then notice that you are logged in and you should be able to submit your ticket without any extra steps.

    noticed this to late

  • RuphussRuphuss Posts: 2,631
    edited December 2017

    now i got this :problem: while try to log in

    and no chance to log in otherwise

    now they try to annoy me

    shame on you mr and mrs daz

    Mod edit:-To remove profanity

    Post edited by Chohole on
  • AtiAti Posts: 9,130
    edited December 2017

    Are you sure it's Daz and not CloudFlare?

    Post edited by Ati on
  • RuphussRuphuss Posts: 2,631

    can Cloudflare do this without Daz knowing it ?

    i was logged in the whole day and do not remember

    may be

  • AtiAti Posts: 9,130
    edited December 2017
    Ruphuss said:

    can Cloudflare do this without Daz knowing it ?

    i was logged in the whole day and do not remember

    may be

    If CloudFlare detects unusual activity from an ip address, or from a range of ip addresses, then it can enable captcha on its own.

    For example, when I access a CloudFlare-protected site directly, I have no captcha. When I access it through a public VPN, I always have to solve one.

    Post edited by Ati on
Sign In or Register to comment.