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DIM 1.0.1.59 downloads failing.

Daniel BarnettDaniel Barnett Posts: 389
edited May 2013 in Technical Help (nuts n bolts)

I just installed DIM 1.0.1.59 and my downloads are failing. I installed it via the message that popped up and asked if I wanted to update. It seemed to install without error. Once it had finished it restarted DIM with the log-in etc. I logged in and tried to download one item and it failed. Any ideas of what I should such as reinstall previous versi0on???

Thanks!!!!
dbb

From the log file!!

+++++++++++++++ Install Manager 1.0.1.59 starting +++++++++++++++++
OS bits: 64
Platform bits: 32
Qt Version: 4.8.4
Locale: en_US
Running on Windows 8, Build 9200, No Service Pack Installed
Physical Memory:
Total: 3.9 GB (4294967295)
Avail: 3.9 GB (4294967295)
Virtual Memory:
Total: 3.9 GB (4294836224)
Avail: 3.8 GB (4096987136)
Current Memory Usage: 23%
Current DateTime:
Loc: Thu May 16 12:53:10 2013
UTC: Thu May 16 16:53:10 2013
Application Data:
Location = C:/Users/Public/Documents/DAZ 3D/InstallManager
Disk Total: 920.8 GB (988792483840)
Disk Avail: 523.6 GB (562258583552)
Reading dzInstall.ini
Current Account: Daniel Barnett
Current Download Path:
Location = C:/Users/Public/Documents/DAZ 3D/InstallManager/Downloads
Disk Total: 920.8 GB (988792483840)
Disk Avail: 523.6 GB (562258583552)
Current Content Install Path:
Location = C:/Users/Public/Documents/My DAZ 3D Library
Disk Total: 920.8 GB (988792483840)
Disk Avail: 523.6 GB (562258583552)
Current 64-bit Software Install Path:
Location = C:/Program Files
Disk Total: 920.8 GB (988792483840)
Disk Avail: 523.6 GB (562258583552)
Current 32-bit Software Install Path:
Location = C:/Program Files (x86)
Disk Total: 920.8 GB (988792483840)
Disk Avail: 523.6 GB (562258583552)
Current Account: Daniel Barnett
Processed 3682 installed products totaling 159.0 GB
Product 4638-1 has the same name as 5028-1:Anime 101
Product 4555-1 has the same name as 5027-1:Oriental Seasons
Product 4456-1 has the same name as 5226-1:R.O.1
Product 4337-1 has the same name as 5238-1:Azrea&Sylph; for V3
Product 4336-1 has the same name as 5261-1:Vega for V3
Product 4314-1 has the same name as 5262-1:Tanya for V3
Product 4311-1 has the same name as 5264-1:Kasha for A3
Product 4310-1 has the same name as 5237-1:Azrea & Sylph for A3
Product 4098-1 has the same name as 5239-1:Faery Tales for V3 and Laura
Product 4057-1 has the same name as 5253-1:Fantasy DragonFly
Product 3983-2 has the same name as 5227-2:Daedalus Peasant A3 DS
Product 3983-1 has the same name as 5227-1:Daedalus Peasant A3 Ps
Product 3670-2 has the same name as 8771-2:The Dark Star StudioCF
Product 3527-1 has the same name as 5037-1:Tru Ceremonial
Product 3491-1 has the same name as 5254-1:The Legendary Griffin
Product 3121-1 has the same name as 4994-1:ArtemisX Expansion Pack
Product 3058-1 has the same name as 5241-1:MyLilAlien
Product 2878-1 has the same name as 5229-1:Kai Outfit
Product 2794-1 has the same name as 4991-1:Real Jeans Megapak
Product 2593-1 has the same name as 5248-1:Glorious Goth
Product 2494-1 has the same name as 5017-1:FaeMate: Redhead
Product 2490-1 has the same name as 5247-1:Lollipop Lovely
Product 2458-1 has the same name as 5046-1:Style Magic for Ultimate Changing Ponytail
Product 1753-1 has the same name as 5038-1:Kung-Fu Clothes for M3
Product 1751-1 has the same name as 2295-1:Allosaurus
Product 1695-1 has the same name as 2296-1:Gallimimus
Product 1663-1 has the same name as 5245-1:Hip Hop Outfit for M3
Product 1542-1 has the same name as 5244-1:Genesis Rage Outfit
Product 1541-1 has the same name as 5236-1:M3 Sci-Fi Outfit
Processed 2624 products with 3681 unique product downloads
WARNING: Network Error while downloading to file "C:/Users/Public/Documents/DAZ 3D/InstallManager/Downloads/IM00011048-02_LisasBotanicalsAutumnExcursionJPG.zip.part": Connection closed

Post edited by Daniel Barnett on

Comments

  • frank0314frank0314 Posts: 14,048
    edited December 1969

    Have you tried clicking on it again when it fails to download again. Sometimes it will fail and the second time you try it will go through.

  • Scott LivingstonScott Livingston Posts: 4,340
    edited May 2013

    Judging from other threads, there are serious server issues right now due to a very high volume of downloads. They're working on it.

    Edited to add quote:

    DAZ_Spooky said:
    For those people having issues downloading, we apologize. Traffic is far exceeding our expectations. Thanks.

    This is in the top 2 days for people downloading in recent years. Our web team is working on clearing some of the roadblocks and should have a solution in place within the next hour.


    ...from this thread: http://www.daz3d.com/forums/discussion/22156/
    Post edited by Scott Livingston on
  • Daniel BarnettDaniel Barnett Posts: 389
    edited December 1969

    Thanks to both of you!!!

    I think it is a busy server issue since I did manage to get one item to download!!

  • ChoholeChohole Posts: 33,604
    edited December 1969

    update

    DAZ_Spooky said:
    The servers should experience no more issues, but please expect download speeds to be a little slow.
  • OstadanOstadan Posts: 1,125
    edited December 1969

    DIM download failed three times with the Genesis Essentials (and my .zip download is pretty slow too). The Subsurface Shader completed with DIM OK. Note that DIM did not report SSS as new, nor mention an update for Genesis Essentials.

  • SimonJMSimonJM Posts: 5,980
    edited December 1969

    Ostadan said:
    DIM download failed three times with the Genesis Essentials (and my .zip download is pretty slow too). The Subsurface Shader completed with DIM OK. Note that DIM did not report SSS as new, nor mention an update for Genesis Essentials.

    After about 15 abortive efforts to get the starter essentials via DIM I am now trying the direct route, from product library ... :(

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