FBX export error

leahalbert11

Hi, I found a post about this but couldn't find any solution:

Hello everyone,

FBX export isn't working for me now with the latest update (8.5.1.19).
I'm using carrara pro and I'm on Mac OS X Yosemite (10.10.3)

When I try to export an object, it throws out an error saying "fbx.dll failed to load",

and then the next dialogue box says

"A nil pointer error has occured
File: MakeFBXImporter.cpp
Line: 65"

FBX import doesn't seem to work, either.
FBX is an essential part of my workflow.
I'm hoping that this gets fixed soon.

Is there a fix for this?

I'm also on mac 'High Sierra' and having a lot of issues with speed and the program just crashing.

WendyLuvsCatz

you need to contact customer support

they omitted the FBX export plugin for Mac in their last Carrara build and never fixed it