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My problem with the Platinum Club has been resolved. Thank you, DAZ!

TJohnTJohn Posts: 11,099
edited July 2013 in The Commons

The prices in the store have gone berserk, and the Members Only Forum link sends me to my Account Dashboard.
What up, DAZ?

Post edited by TJohn on

Comments

  • TJohnTJohn Posts: 11,099
    edited December 1969

    I'm still seeing my subscription to the PC as active.
    Anyone else having this problem?

  • robkelkrobkelk Posts: 3,259
    edited December 1969

    I just bought 13 PC items at $1.99 each (and used the current $5-off coupon to bring the price down a bit)...

  • MattymanxMattymanx Posts: 6,902
    edited December 1969

    I can see PC prices.

    Are you logged in?

  • TJohnTJohn Posts: 11,099
    edited December 1969

    Mattymanx said:
    I can see PC prices.

    Are you logged in?


    Yep.
  • M F MM F M Posts: 1,388
    edited July 2013

    Hey tjohn, your Profile says you are a member of group "Members" only... whereas Robkelk is a member of "Platinum Club Members", and Mattymanx is a member of "Published Artists".

    ... looks like your PC status lapsed :(

    ... have you been decidedly non-PC lately? ;-)

    Post edited by M F M on
  • JaderailJaderail Posts: 0
    edited July 2013

    tjohn You just got a Credit in your Accont, the Dropped from PC is a known Issue. Please send a Ticket and it Will be Fixed as fast as possible.

    We have no clue WHY that happens to some users and NOT to all. Sorry.

    Post edited by Jaderail on
  • TJohnTJohn Posts: 11,099
    edited December 1969

    Jaderail said:
    tjohn You just got a Credit in your Accont, the Dropped from PC is a known Issue. Please send a Ticket and it Will be Fixed as fast as possible.

    We have no clue WHY that happens to some users and NOT to all. Sorry.

    Crap. But thanks.
  • JaderailJaderail Posts: 0
    edited December 1969

    tjohn said:
    Jaderail said:
    tjohn You just got a Credit in your Accont, the Dropped from PC is a known Issue. Please send a Ticket and it Will be Fixed as fast as possible.

    We have no clue WHY that happens to some users and NOT to all. Sorry.

    Crap. But thanks.More than welcome, at least the reason was known and fixable. Now those Cred's can burn your pocket till you get fixed... ;-)
  • TJohnTJohn Posts: 11,099
    edited December 1969

    Jaderail said:
    tjohn said:
    Jaderail said:
    tjohn You just got a Credit in your Accont, the Dropped from PC is a known Issue. Please send a Ticket and it Will be Fixed as fast as possible.

    We have no clue WHY that happens to some users and NOT to all. Sorry.

    Crap. But thanks.
    More than welcome, at least the reason was known and fixable. Now those Cred's can burn your pocket till you get fixed... ;-)
    Ticket submitted.
    Just remember DAZ...no more of this stuff from me until you get it fixed. :lol:
    money.jpg
    640 x 480 - 203K
  • TJohnTJohn Posts: 11,099
    edited December 1969

    @Jade:
    I sent the ticket to the Sales Dept. because it lists Accounts as one of their responsibilities. That's the right one, yes?

  • JaderailJaderail Posts: 0
    edited December 1969

    Should be, DAZ will and has fixed this very glitch many times.

  • TJohnTJohn Posts: 11,099
    edited December 1969

    Thanks, everyone! Problem solved.

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,367
    edited December 1969

    Cool..Glad to hear it :)

  • scorpioscorpio Posts: 8,414
    edited December 1969

    Is this 'glitch' ever going to actually be solved?

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,367
    edited December 1969

    scorpio64dragon said:
    Is this 'glitch' ever going to actually be solved?

    Yes. :)

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