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Hmmm...what happened to the Plat Club forum? and Wednesday freebie?

raindog308raindog308 Posts: 0
edited December 1969 in The Commons

If I'm logged in and I select Community->Forums->Members Only, I end up in the "My Account" page. If I look at the list of forums...I don't see the Plat Club forum. Tried logout/login and same thing, even in a different browser.

I discovered this because I wanted to ask a question...yesterday was Wednesday. "Exclusive free items for all Platinum Club members released every Wednesday!" But I see only two items on http://www.daz3d.com/platinum-club/ Am I looking the wrong place or misinterpreting something?

Comments

  • Proxima ShiningProxima Shining Posts: 969
    edited August 2013

    You don´t show as Platinum Club Member. If you are a PC member, you should contact Support, as something must be wrong with your PC subscription.

    Current weekly freebie is Diner Food 5 .

    Post edited by Proxima Shining on
  • VanguardVanguard Posts: 483
    edited December 1969

    Your profile doesn't show you are a PC Member. I would contact CS to get it straightened out.

  • frank0314frank0314 Posts: 14,049
    edited December 1969

    Did you happen to get store credit recently? A simple support ticket will fix it.

  • icprncssicprncss Posts: 3,694
    edited December 1969

    The PC freebie usually is released on Tuesday rather than Wednesday now.

    Are you a monthly or annual member?

    Do you have a payment method on file so DAZ can auto bill?

    If you go to your account Dashboard, what does it list under subscriptions?

  • raindog308raindog308 Posts: 0
    edited December 1969

    Frank0314 said:
    Did you happen to get store credit recently? A simple support ticket will fix it.

    I did, actually. Is that a known bug?

  • frank0314frank0314 Posts: 14,049
    edited December 1969

    Some times it happens some time it don't, so I guess you can call it a bug.

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