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Problems Wit DAZ Content Management Service

riftwitchriftwitch Posts: 1,405
edited August 2013 in The Commons

Ok, I've been having problems with new content not showing up in Smart Content at all, and frequently not in the Content Library pane either. Since yesterday, the Smart Content pane won't show any content at all, old or new. I'm using Win7 64 bit.

The content management service runs (if I open the Task Manager) until I start Studio; then the service stops. Restarting the service doesn't make the content show up in Studio, and if I close Studio & restart it, then the service stops again. Any ideas on how to fix this? I've tried reinistalling Studio, but it hasn't helped. Thanks.

Post edited by riftwitch on

Comments

  • fixmypcmikefixmypcmike Posts: 19,583
    edited December 1969

    Sounds like the database is corrupt. Have you made your own categories? If you haven't, I would suggest shutting down DS, uninstalling CMS, and deleting the databases. Then reinstall CMS (if you use DIM, there's an installer for CMS in the DIM application folder; otherwise reinstall DS).

    If you have made custom categories, try these steps first:
    1) uninstall and reinstall CMS but don't delete the databases
    2) if that doesn't solve the problem, stop CMS, delete just the database index (ContentDB.ind), then restart CMS and DS; give DS a minute to rebuild the index and see if it works.

  • riftwitchriftwitch Posts: 1,405
    edited December 1969

    fixmypcmike said:
    Sounds like the database is corrupt. Have you made your own categories? If you haven't, I would suggest shutting down DS, uninstalling CMS, and deleting the databases. Then reinstall CMS (if you use DIM, there's an installer for CMS in the DIM application folder; otherwise reinstall DS).

    If you have made custom categories, try these steps first:
    1) uninstall and reinstall CMS but don't delete the databases
    2) if that doesn't solve the problem, stop CMS, delete just the database index (ContentDB.ind), then restart CMS and DS; give DS a minute to rebuild the index and see if it works.

    Where can I find ContentDB.ind? A search via Windows isn't turning up anything.

  • fixmypcmikefixmypcmike Posts: 19,583
    edited December 1969

    You will need hidden and system files visible, the default location would be in ProgramData.

  • Digital Lite DesignDigital Lite Design Posts: 728
    edited August 2013

    It may also be in: C:\Program Files\DAZ 3D\Content Management Service\databases (Unless you chose a custom install)

    Post edited by Digital Lite Design on
  • Peter WadePeter Wade Posts: 1,622
    edited December 1969

    The content database gets corrupted often on my computer but I've no idea why. I have found a way to get it working again.

    Every time I update my categories, before I exit Daz Studio I go to Content DB Maintenance and run the Export User Data option.

    When the content database fails I exit Daz Studio, stop the content management service, delete the database, start the service, the go into Content DB Maintenance and run the Re-import metadata option.

    This fixes the database and gets back my customised categories.

  • riftwitchriftwitch Posts: 1,405
    edited December 1969

    fixmypcmike said:
    You will need hidden and system files visible, the default location would be in ProgramData.

    The folder was empty. I'm still poking around.

  • riftwitchriftwitch Posts: 1,405
    edited December 1969

    Digital Lite Design said:
    It may also be in: C:\Program Files\DAZ 3D\Content Management Service\databases (Unless you chose a custom install)

    I found that folder, but there was nothing in it. After re-installing Studio again, the folder has now changed its name to CMS; it has a lot of items in it now, but no database.

  • riftwitchriftwitch Posts: 1,405
    edited December 1969

    Peter Wade said:
    The content database gets corrupted often on my computer but I've no idea why. I have found a way to get it working again.

    Every time I update my categories, before I exit Daz Studio I go to Content DB Maintenance and run the Export User Data option.

    When the content database fails I exit Daz Studio, stop the content management service, delete the database, start the service, the go into Content DB Maintenance and run the Re-import metadata option.

    This fixes the database and gets back my customised categories.

    I hate to sound like a noob, but how do I go to Content DB Maintenance? I'm not finding anywhere to do that.

  • fixmypcmikefixmypcmike Posts: 19,583
    edited December 1969

    Content Library pane, rectangle with horizontal lines in the upper corner.

  • riftwitchriftwitch Posts: 1,405
    edited December 1969

    fixmypcmike said:
    Content Library pane, rectangle with horizontal lines in the upper corner.

    D'oh! I forgot that the options change depending on which tab you have selected. I found it. It didn't help, but thanks anyway. I'm going to try a few more things before I hit the sack.

  • riftwitchriftwitch Posts: 1,405
    edited December 1969

    I'm not sure if it's relevant or not, but when I re-install Studio, I get the following error message:

    DS_Installation_Error.png
    660 x 383 - 22K
  • riftwitchriftwitch Posts: 1,405
    edited December 1969

    So far, still no luck. I'm not sure if there could be a registry problem, but I wouldn't have the first idea of where to start.

  • jd.allmond_d3cbe8b583jd.allmond_d3cbe8b583 Posts: 1
    edited December 1969

    Kat, I love your nature gallery!

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