Oops - email with GC code deleted unread

robkelkrobkelk Posts: 3,259
edited December 1969 in The Commons

I bought a DAZ3D GC for a friend, but he accidentally deleted the email with the GC code instead of reading it. How can I get the code re-sent to him?

I still have the order number, if that helps.

Comments

  • ChoholeChohole Posts: 33,604
    edited December 1969

    robkelk said:
    I bought a DAZ3D GC for a friend, but he accidentally deleted the email with the GC code instead of reading it. How can I get the code re-sent to him?

    I still have the order number, if that helps.

    Customer Service (Sales) are the only ones who can help you here.

  • robkelkrobkelk Posts: 3,259
    edited September 2013

    Thanks, cho. (heads off to the Help Center)

    Post edited by robkelk on
  • MattymanxMattymanx Posts: 6,902
    edited December 1969

    robkelk said:
    I bought a DAZ3D GC for a friend, but he accidentally deleted the email with the GC code instead of reading it. How can I get the code re-sent to him?

    I still have the order number, if that helps.

    Claim the code for your self and buy him a new one with it

  • robkelkrobkelk Posts: 3,259
    edited December 1969

    Mattymanx said:
    robkelk said:
    I bought a DAZ3D GC for a friend, but he accidentally deleted the email with the GC code instead of reading it. How can I get the code re-sent to him?

    I still have the order number, if that helps.

    Claim the code for your self and buy him a new one with it
    When a purchaser puts the recipient's name and email in the order form, the purchaser doesn't get the code.

  • MattymanxMattymanx Posts: 6,902
    edited December 1969

    Ah, did not know DAZ allowed for that now. Use to be that only the person who bought it got the code.

  • CyberDogCyberDog Posts: 232
    edited December 1969

    Have your friend check his email program. Most have a trash folder. Unless he set the program to empty the trash when closing the program, the email may still be sitting there.

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