Strand-based hair black Viewport

Hi, I'm trying to create a new strand-based hair for my genesis 8 female but my Strand-Based Hair Editor has a full black viewport. Selecting available surfaces does not change it, nor does tweaking with the graphics settings (haven't tried everything, but most of what made sense in my head didn't change anything).

pls help

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,864

    What GPU(s) do you have?

  • RedzRedz Posts: 1,459

    Check you’re not in geometry editor mode.

  • nVidia GeForce 1080Ti

  • Redz said:

    Check you’re not in geometry editor mode.

    I'm in scene navigator, never even touched geometry editor yet

  • RedzRedz Posts: 1,459
    Redz said:

    Check you’re not in geometry editor mode.

    I'm in scene navigator, never even touched geometry editor yet

    Okay, that’s where I found my problem with the black viewport. Hope you find an answer. 

  • Richard HaseltineRichard Haseltine Posts: 100,864

    You do have the figure selected? How about if you try with just a simple sphere promitive?

  • You do have the figure selected? How about if you try with just a simple sphere promitive?

    Same results with the sphere primitive :(

     

    20190628 - 16-53-48 - Strand-Based Hair Editor_ Strand-Based Hair 2.png
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  • Richard HaseltineRichard Haseltine Posts: 100,864

    What options do you have in the Global Settings tab in the dialogue above? Does your main DS viewport draw correctly? Does your system have an on-CPU Intel GPU as well as the main GPU?

  • My main DS viewport does draw correctly, DS renders normally and the main viewport even draws Iray when I enable it. I've attached another screenshot of the global settings in the Strand-Based Hair Editor window, as well as my Current Hardware Features window.

    20190628 - 18-37-40 - Strand-Based Hair Editor_ Strand-Based Hair 1.png
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    20190628 - 18-40-30 - Current Hardware Features.png
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  • Richard HaseltineRichard Haseltine Posts: 100,864

    Settings look OK. I was wondering if, on a dual GPU system, the dialogue might get separate settings from DS proper - it doesn't show as a separate application for me in Task Manager, but I can't check how the nVidia control panel would see it as I don't get that page.

  • So what could be causing my black viewport?

  • cm152335cm152335 Posts: 421
    edited June 2019

    maybe, No lights?
    try load a daz scene to check


    on F2 configuration panel scene setting use 'DEFAULT'
    also check to renew interface "layout" (for default color)

    Post edited by cm152335 on
  • Nope. Adding lights doesn't work, nor does resetting the interface to factory settings. :/ I'll have to try reinstalling later today, but keep the suggestions coming!

  • Reinstalling changed nothing :(

  • EsemwyEsemwy Posts: 578

    Is your GPU driver up to date?

  • It is, according to nVidia Experience.

    20190629 - 12-30-51 - GeForce Experience.png
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  • Should I open a ticket?

  • Richard HaseltineRichard Haseltine Posts: 100,864

    Unless anyone comes along with a bright idea.

  • PadonePadone Posts: 3,688

    I'd try removing the 1080 and running studio just with the integrated graphics to see what happens. You should be able to run dforce with the cpu anyway. Also if I understand correctly @Redz has the same issue ?

  • RedzRedz Posts: 1,459
    Padone said:

    I'd try removing the 1080 and running studio just with the integrated graphics to see what happens. You should be able to run dforce with the cpu anyway. Also if I understand correctly @Redz has the same issue ?

    Hi Padone. I had the geometry editor tool selected and that was causing the problem but the OP said this was not the case for him. Not to state the obvious, but OP are you running the latest version of Daz Studio? I have more than one version installed and it’s a mistake I’ve made in the past.

  • Padone said:

    I'd try removing the 1080 and running studio just with the integrated graphics to see what happens. You should be able to run dforce with the cpu anyway. Also if I understand correctly @Redz has the same issue ?

    When I disable my video adapter in the device manager and try to run DAZ 3d, besides oddly feeling like I've willingly crippled my own child, it gives me an error message window (attachment).
     

    Redz said:
    Padone said:

    I'd try removing the 1080 and running studio just with the integrated graphics to see what happens. You should be able to run dforce with the cpu anyway. Also if I understand correctly @Redz has the same issue ?

    Hi Padone. I had the geometry editor tool selected and that was causing the problem but the OP said this was not the case for him. Not to state the obvious, but OP are you running the latest version of Daz Studio? I have more than one version installed and it’s a mistake I’ve made in the past.

    The version I'm using is 4.11.0.383. I assume it's the most recent one since I set up my preferences to check for updates daily? I could be wrong.

  • Update!

    I was able to make it work. In the oddest of ways, mind you. I opened the window and it was black, as usual. Then I decided to hit every single button and see what happened. The last one I tried was the Graphics Settings... at the bottom left corner of the window. It gave me two options. I switched between them about three times and it worked. Felt like a SNES cheat code, but it worked. Now even in new documents, the viewport is working normally and I can create Strand-Based hair without an issue.

    Thank you guys for all your help <3

  • RedzRedz Posts: 1,459

    Update!

    I was able to make it work. In the oddest of ways, mind you. I opened the window and it was black, as usual. Then I decided to hit every single button and see what happened. The last one I tried was the Graphics Settings... at the bottom left corner of the window. It gave me two options. I switched between them about three times and it worked. Felt like a SNES cheat code, but it worked. Now even in new documents, the viewport is working normally and I can create Strand-Based hair without an issue.

    Thank you guys for all your help <3

    Glad you got it sorted, even though the solution seemed pretty random :)

  • PadonePadone Posts: 3,688

    The last one I tried was the Graphics Settings... at the bottom left corner of the window.

    Thank you for pointing out this solution. So it seems some opengl feature that may cause issues.

  • leonvwerneck said:

    Update!

    I was able to make it work. In the oddest of ways, mind you. I opened the window and it was black, as usual. Then I decided to hit every single button and see what happened. The last one I tried was the Graphics Settings... at the bottom left corner of the window. It gave me two options. I switched between them about three times and it worked. Felt like a SNES cheat code, but it worked. Now even in new documents, the viewport is working normally and I can create Strand-Based hair without an issue.

    Thank you guys for all your help <3

    Thank you

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