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Dreamlight LDP-R filters and defective product

sinfanysinfany Posts: 190
edited December 1969 in The Commons

Hi - for anyone who purchased this product, does anyone have the Night Filter?

The tutorials (LDP-R Mastery and City Mania) show how to make night scenes using this filter but I don't have it only the three others.

Also, the LDP-R combine function creates 2 separate files that I have to manually merge.

I've been trying to resolve these issues since October but getting nowhere. Nonexistent customer service.

Thanks

Comments

  • RiggswolfeRiggswolfe Posts: 905
    edited December 1969

    The night filter is an alternative of the combine function. You have the original combine and then one labeled the same but except called Night. "LD-PR Night Combine" Or something similar. Mine always fully combines the different files into one image.

    I'm not sure what the specific issues are you are having. To me it almost sounds like LDP-R isn't installed correctly in your version of Photoshop.

  • RiggswolfeRiggswolfe Posts: 905
    edited December 1969

    I just fired up Photoshop to look and it is LDP-R Combine Night.

  • sinfanysinfany Posts: 190
    edited December 1969

    Riggswolfe, how did you get the LDP-R Combine Night? I never had it. In the beginning, the layers combined properly then they didn't. I can't figure out why. I have CS6 on Mac OSX. It should work but doesn't.

  • RiggswolfeRiggswolfe Posts: 905
    edited December 1969

    sinfany said:
    Riggswolfe, how did you get the LDP-R Combine Night? I never had it. In the beginning, the layers combined properly then they didn't. I can't figure out why. I have CS6 on Mac OSX. It should work but doesn't.

    It was an update that was installed by DIM.

  • sinfanysinfany Posts: 190
    edited December 1969

    Hmmm... no such luck here...

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