New Headshop Plugin Not Displaying Properly

I bought this version of Headshop  , excited to give it a go. However it is not displaying properly , the dimensions are off and it cuts off the bottom where the apply button is. HELP !!! I really don't want to  have to return this like the last version.

Comments

  • I'm having the same problem for version 12 Windows. Support hasn't gotten back to me yet. I'm going to have to return it.

    HeadShop12 Not working.png
    3840 x 2160 - 1M
  • info_b3470fa520info_b3470fa520 Posts: 895
    edited December 2019

    I'm having the same problem for version 12 Windows. Support hasn't gotten back to me yet. I'm going to have to return it.

    1. Support ([email protected]) has not received your email.

    2. Maybe changing/reducing your screen resolution would be a good way to resolve.

    Another idea is to simply hit down-arrow and "Enter" which is the same as clicking "Apply"

    Post edited by info_b3470fa520 on
  • info_b3470fa520info_b3470fa520 Posts: 895
    edited December 2019

    I bought this version of Headshop  , excited to give it a go. However it is not displaying properly , the dimensions are off and it cuts off the bottom where the apply button is. HELP !!! I really don't want to  have to return this like the last version.

    1. Support ([email protected]) has not received your email.

    2. Maybe changing/reducing your screen resolution would be a good way to resolve. The issue only seem to occur on Retina-type super high-res monitors.

    Post edited by info_b3470fa520 on
  • info_b3470fa520info_b3470fa520 Posts: 895
    edited December 2019

    Another idea is to simply hit down-arrow and "Enter" which is the same as clicking "Apply"

    Post edited by info_b3470fa520 on
  • info_b3470fa520info_b3470fa520 Posts: 895
    edited December 2019

    We have established that super high res monitors (5K or similar) are not well supported. The solution is simple; reduce the resolution to lower res and the issue will go away. Special thanks to davidsl1963 to test the solution!

    Post edited by info_b3470fa520 on
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