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Installed Latest Update - them Problems

PatroklosPatroklos Posts: 533
edited December 1969 in Technical Help (nuts n bolts)

Hi,

Daz was working great,

I downloaded the latest update of 4.6 via Install Manager - which does not show on the list of things installed - restarted the program & find that the area that shows content library, parameters, render setting etc is whited out, and very difficult to use.

How do I sort this please?

Comments

  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited December 1969

    It sound like you may have had DS open when installing the new version.

    At any rate, you will need to uninstall and reinstall again. If DIM does not show it as installed, then you can't uninstall it using DIM I think.
    You may need to download DS form your My Account > Product Library area. The manual installer should work fine.

  • PatroklosPatroklos Posts: 533
    edited December 1969

    It was open when the new version was downloaded.

    Will I have to do any manual setting up if I uninstall and re-install?

  • PatroklosPatroklos Posts: 533
    edited December 1969

    OK I tried it & it worked fine thanks for the advice

  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited December 1969

    Glad, it's working for you.

    The content is not affected at all, nor your layout by reinstalling, as I'm sure you have discovered.

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