how do i dispute an answer from the sales support?

MistaraMistara Posts: 38,675
edited March 2014 in The Commons

i'm still fighting my purchase yesterday didn't get the bump to 50%.

is there an arbitrator?

Post edited by Mistara on

Comments

  • jorge dorlandojorge dorlando Posts: 1,157
    edited December 1969

    i'm still fighting my purchase yesterday didn't get the bump to 50%.

    is there an arbitrator?


    you tried here:
    https://helpdaz.zendesk.com/requests/new
  • JaderailJaderail Posts: 0
    edited December 1969

    Contest by reopening and adding a note
    With more details - if the items came from a store that was listed as being on sale, make that clear.

  • TaozTaoz Posts: 9,940
    edited April 2014

    I see the same problem today:

    3D Universe is on MM today which as far as I understand means that 2 or more items from their store triggers a 50% discount, but it remains at 40%. On top of that the 10% extra discount I'm entitled to is not subtracted either.

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    Post edited by Taoz on
  • MistaraMistara Posts: 38,675
    edited April 2014

    -

    Post edited by Mistara on
  • TaozTaoz Posts: 9,940
    edited December 1969

    Taozen said:
    I see the same problem today:

    3D Universe is on MM today which as far as I understand means that 2 or more items from their store triggers a 50% discount, but it remains at 40%. On top of that the 10% extra discount I'm entitled to is not subtracted either.

    Looks like it has been fixed now. I had to remove the items from my cart and put them back again though before the prices were corrected.

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