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Log Files - where are they?

george_7648d0cfgeorge_7648d0cf Posts: 14
in New Users

I keep getting an error message when trying to open a file. It says error when opening file. See log file for details. I can't find a log file, and searching through literature/guides/tutorials, there is no mention of any log files.

I do not understand when I get this with so many standard accessories that come with 4.12.

Comments

  • LindseyLindsey Posts: 1,999

    You can access the Error Log within DS.  Help>Troubleshooting>View Log File

  • fixmypcmikefixmypcmike Posts: 19,583

    This often occurs because you are trying to apply  preset when nothing in the scene is selected.

  • SpottedKittySpottedKitty Posts: 7,232

    Either that, or trying to load a materials preset instead of the object the preset applies to.

  • essolo74_b435018bacessolo74_b435018bac Posts: 6

    Hello! Everyone I'm having a problem with one of the most popular hair (Primavera Hair with dForce Bundle) every time I load the hair and try to change material color it lets me error see log file, but I looked everywhere and I just don't know what to do anymore I even removed DAZ 3D and restart to refresh but is not helping. Can anyone help me plz! I would really appreciate the help thank you! 

  • Richard HaseltineRichard Haseltine Posts: 100,843

    What do you have selected when trying to apply the materials?

  • essolo74_b435018bacessolo74_b435018bac Posts: 6

    I SELECT HAIR 

  • essolo74_b435018bacessolo74_b435018bac Posts: 6

    I select hair but this is what I keep getting :( Help me, please! 

    LOG FILE ERROR.PNG
    1886 x 981 - 2M
  • GordigGordig Posts: 10,053
    edited June 2021

    It's a hierarchical material preset, so it might be expecting you to have the figure itself selected. It's also made for G8, so do you have the hair on G8F, or G8.1F?

    Post edited by Gordig on
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