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Bundles not listed in Product Library

TaozTaoz Posts: 9,940
edited June 2014 in The Commons

I've noticed that certain bundles (like Hiro 5 Pro Bundle and Aiko 5 Pro Bundle) are not listed in my product library, even though I've purchased them (product pages also say "Purchased"). Hiro 4 Pro and Michael 4 Pro Bundles are listed while Aiko 4 Pro and Victoria 4.2 Pro Bundles are not. Several other bundles are not listed either.

The bundle pages are there however, on the Hiro 5 page for example there is a link to the Pro bundle with download links etc..

Is this a bug or is there a reason for this?

Post edited by Taoz on

Comments

  • fixmypcmikefixmypcmike Posts: 19,583
    edited December 1969

    Hmm, that's odd, I see the same thing.

  • TaozTaoz Posts: 9,940
    edited December 1969

    I'm also missing the Anime Star Fighter, which is a single item:

    http://www.daz3d.com/anime-star-fighter

  • TaozTaoz Posts: 9,940
    edited December 1969

    Taozen said:
    I'm also missing the Anime Star Fighter, which is a single item:

    http://www.daz3d.com/anime-star-fighter

    No that's actually also a bundle I can see.

    Looks like it's the same with DIM, btw.

  • fixmypcmikefixmypcmike Posts: 19,583
    edited December 1969

    DIM shouldn't show bundles, just the individual products.

  • TaozTaoz Posts: 9,940
    edited December 1969

    fixmypcmike said:
    DIM shouldn't show bundles, just the individual products.

    OK, it does show a few though when I search on "bundle", though they seem to be "pseudobundles".

  • fixmypcmikefixmypcmike Posts: 19,583
    edited December 1969

    Taozen said:
    fixmypcmike said:
    DIM shouldn't show bundles, just the individual products.

    OK, it does show a few though when I search on "bundle", though they seem to be "pseudobundles".

    True, it shows bundles when there aren't separate installers for the products. It also has things like bonus poses that come in bundles labeled with the name bundle.

  • TaozTaoz Posts: 9,940
    edited December 1969

    There seem to be problems with some bundles in the store too, e.g. these two:

    http://www.daz3d.com/pa-v4-and-m4-sale/b2basics-everafter-sarah-outfit-bundle
    http://www.daz3d.com/pa-v4-and-m4-sale/b2basics-everafter-for-michell-v4-bundle

    The product page does not say "Purchased" if you already have the items in the bundle, which it's supposed to do (except for bundles-in-bundles, but this is not the case here).

  • TaozTaoz Posts: 9,940
    edited December 1969

    Has anyone reported this?

  • icprncssicprncss Posts: 3,694
    edited December 1969

    I have the two back 2 basics bundles. The products show up in product history list as separate products but if I look down at the bottom of the page, there is a thumbnail for "this product is part of" and underneath the thumbnail is the bundle listing.

    If I go way back in my product library and look up the FBX exporter plugin, it's listed separately but also lists the bundle it was part of . It was part of a very old promo called Build a Bundle.

    How bundles are listed seems to vary. I have the ultimate dragon bundle that if I put bundle in the search it shows up but I can also find it in the product library list as both bundle and with all its included products listed above it.

    Is it that the product and bundle isn't showing in your product library or that the products aren't showing even though you have the invoice? Once or twice, I've found that during mega promo's and sales that products don't always make it to the library immediately. I usually give it a couple of hours.

  • TaozTaoz Posts: 9,940
    edited December 1969

    Well if you have all the items included in a bundle but have bought them individually the store is supposed to mark the bundle as purchased also. It doesn't do that in all cases however, like with the 2B2 bundles I linked to. It used to work in the past, so I guess something's wrong.

    The other problem is with the Product Library - some bundles are listed, others not (see my first post). Don't know if it's always been that way but it doesn't make any sense.

  • fixmypcmikefixmypcmike Posts: 19,583
    edited December 1969

    Taozen said:
    Well if you have all the items included in a bundle but have bought them individually the store is supposed to mark the bundle as purchased also. It doesn't do that in all cases however, like with the 2B2 bundles I linked to. It used to work in the past, so I guess something's wrong.

    I don't think it's ever done that. If you buy a bundle the individual items now show as purchased (that's new with this iteration of the Purchased feature), but bundles have never shown as purchased if you bought the items inside it individually.

  • TaozTaoz Posts: 9,940
    edited June 2014

    fixmypcmike said:
    Taozen said:
    Well if you have all the items included in a bundle but have bought them individually the store is supposed to mark the bundle as purchased also. It doesn't do that in all cases however, like with the 2B2 bundles I linked to. It used to work in the past, so I guess something's wrong.

    I don't think it's ever done that. If you buy a bundle the individual items now show as purchased (that's new with this iteration of the Purchased feature), but bundles have never shown as purchased if you bought the items inside it individually.

    Hm, looks like you're right. Funny, I've always thought it did that, maybe because the library has cross references between bundles and individual products. Haven't really come across anything that indicated that the store didn't work that way also, until now.

    Post edited by Taoz on
  • namffuaknamffuak Posts: 4,144
    edited December 1969

    Taozen said:
    fixmypcmike said:
    Taozen said:
    Well if you have all the items included in a bundle but have bought them individually the store is supposed to mark the bundle as purchased also. It doesn't do that in all cases however, like with the 2B2 bundles I linked to. It used to work in the past, so I guess something's wrong.

    I don't think it's ever done that. If you buy a bundle the individual items now show as purchased (that's new with this iteration of the Purchased feature), but bundles have never shown as purchased if you bought the items inside it individually.

    Hm, looks like you're right. Funny, I've always thought it did that, maybe because the library has cross references between bundles and individual products. Haven't really come across anything that indicated that the store didn't work that way also, until now.

    I go with Mike. AFAIK, the only time a bundle shows up as a searchable item in the Product Library is if the bundle includes bonus items that are not part of any of the other items in the bundle - poses, textures, cameras or lights for example.

  • TaozTaoz Posts: 9,940
    edited December 1969

    namffuak said:
    Taozen said:
    fixmypcmike said:
    Taozen said:
    Well if you have all the items included in a bundle but have bought them individually the store is supposed to mark the bundle as purchased also. It doesn't do that in all cases however, like with the 2B2 bundles I linked to. It used to work in the past, so I guess something's wrong.

    I don't think it's ever done that. If you buy a bundle the individual items now show as purchased (that's new with this iteration of the Purchased feature), but bundles have never shown as purchased if you bought the items inside it individually.

    Hm, looks like you're right. Funny, I've always thought it did that, maybe because the library has cross references between bundles and individual products. Haven't really come across anything that indicated that the store didn't work that way also, until now.

    I go with Mike. AFAIK, the only time a bundle shows up as a searchable item in the Product Library is if the bundle includes bonus items that are not part of any of the other items in the bundle - poses, textures, cameras or lights for example.

    Well we were talking about the store here. As for the Product Library I have several bundles listed which have no bonuses or extras so I don't think that has anything to say.

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