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PC Membership.

beckywlmsbeckywlms Posts: 0
edited December 1969 in The Commons

I was notified several times that my payment did not go through. I have written several messages and have yet to receive a reply, which seems to be the norm. I can't call to get this straightened out, but I would like the courtesy of reply and help to get this fixed. I lost my membership before and I do not want to loose it again.
I re-entered my account information and everything is correct.
I am not sure if this is where I should post this but I know of no other way to possibly get someone to help me.

If this is posted in the wrong place please pardon me for my mistake.

Regards

Comments

  • srieschsriesch Posts: 4,241
    edited December 1969

    You should contact DAZ directly with your issue. https://helpdaz.zendesk.com/requests/new lets you submit a request directly to the appropriate department at DAZ, looks like you probably want to choose "sales support" from the dropdown.

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,367
    edited December 1969

    Sean Riesch said:
    You should contact DAZ directly with your issue. https://helpdaz.zendesk.com/requests/new lets you submit a request directly to the appropriate department at DAZ, looks like you probably want to choose "sales support" from the dropdown.


    This..

    If you don't get a response please let me know and I'll try chasing it up (if you can include your previous ticket number(s) too) :)

    Thanks!

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