Store allowing double purchases

Nester751Nester751 Posts: 387
edited December 1969 in The Commons

First of all, great sales going on... however when carting stuff I thought "better check if I've previously purchased this item before..." Normally the store does a great job and you open an item to look at it, the purchase button says "Purchased". Today it seems to only be working 50% of the time. I'm seeing all sorts of stuff I've purchased before get to my cart. I'm going through every item in my cart with my product list to ensure no accidental double purchases. Not certain why this is happening.... not seen this occur before except with some bundled items.

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,774
    edited December 1969

    One thing to check is that it isn't dropping your log in on some pages. Also be aware that if you bought items from a bundle separately the bundle won't warn you.

  • Richard HaseltineRichard Haseltine Posts: 100,774
    edited December 1969

    Well, I just checked a bunch of stuff in the G2F sale and it seems to be flagging the purchased items correctly for me.

  • Nester751Nester751 Posts: 387
    edited December 1969

    Hi Richard. These were items by a particular vendor that were never sold in bundles. I did check for them specifically. The items were some of the V4 items (and characters) which had never previously been bundled. That said I did find some other items that I know were in bundles (M4 and V4 Karate Outfits) which it didn't show as previously purchased. Those two outfits I know I had previously purchased, and that's what alerted me to the possible error.

  • Richard HaseltineRichard Haseltine Posts: 100,774
    edited December 1969

    It may be a good idea to open a support ticket, listing the items. I bought the two Karate Gi sets as individual products (as I recall) and they are correctly flagged for me now, for what that's worth.

  • Nester751Nester751 Posts: 387
    edited December 1969

    Thank you Richard. I just wanted to inform others to keep an eye out for it happening. With future purchases I'll just take the extra precaution.

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