Major security breach at Hivewire3D, is daz shop ok?

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Comments

  • ZarconDeeGrissomZarconDeeGrissom Posts: 5,412
    edited September 2014

    Thanks DAZ_Jon, I will try to remember that. lol, Now that I think of it, I think I had been going for a days, so it may have been that. Or I needed to restart the browser (closing ALL the browser windows, then starting it back up). I started a render, then went and slept, came back and started using the windows that were still open.

    Old UNIX habits of not restarting anything I guess. I must let windows rest from time to time, lol.
    (EDIT)
    Firefox here as well.

    Post edited by ZarconDeeGrissom on
  • Alisa Uh-LisaAlisa Uh-Lisa Posts: 1,308
    edited December 1969

    shante said:

    But what bugs me is that HiveWire had complained its site had had problems before with hackers and/or spammers of their forums and supposedly fixed it but it seems they didn't. It is the same case of once the cockroach comes into a house you can never be rid of roaches. Now I no longer want to shop at HiveWire and that is too bad because as a start-up they really needed this like a hole in the head and because so many people there feel the same as us it can only hurt them if they don't fix this rape of their site and their trusting customer base real quick!

    The spammers had nothing to do with this issue. That was a case of people creating accounts who had no interest in being there. They had no way to gather information from anyone and were deleted from the site. I had a similar same issue at KCTC - even though it was a private forum that had no public registration available - the jerks found a page that was on the server that I figured out I had to delete. I have seen spammers at every single forum I have ever been at, at one point or another.

    Stores affected by hackers are VICTIMS. Blame the criminals who steal credit card numbers, not the companies that they attack, be it HiveWire or Home Depot or the restaurant down the road from you.

    I had my cc number stolen a few years ago (no clue how), so yes, I understand it's an inconvenience while you wait a few days for new cards to arrive. I've lost track of how many companies I deal with that have had some sort of security breach. It's a sad reality today.

    But it would never even occur to me to refuse to deal with a company who had this happen to them any more than I would refuse to deal with a store that was robbed (even if my information was stolen in the robbery). Particularly if the company takes steps to fix things and to try to prevent future issues.

    Also, please keep in mind that in most countries, including the US, you are NOT financially responsible for charges made if someone steals your card number as long as you let the card company know about it when you find out.

    Please note - these thoughts and comments are my OWN, and I do not speak as a representative of ANY company in this post

  • acanthisacanthis Posts: 604
    edited December 1969

    Blame the criminals who steal credit card numbers, not the companies that they attack, be it HiveWire or Home Depot or the restaurant down the road from you.

    Whilst I agree that the criminals responsible for hacking are the primary culprits, there is a responsibility on the retailer to secure your personal details and to take all possible measures to safeguard their security. That means applying security patches in a timely manner, maintaining secure admin passwords and regularly auditing system activity.

    After what happened at HW, I will never purchase there again. I simply cannot trust that they are doing what is necessary to prevent this kind of thing from happening again.

    All online retailers need to wake up to the wider consequences of hacking and identity theft and they need to up their game. If they don't they will lose their customers and, eventually, the global economy will suffer as well!

  • LeatherGryphonLeatherGryphon Posts: 11,505
    edited December 1969

    Rodrak said:
    ...

    It doesn't really matter to me now where it happened, it's already done and I'm waiting for the police investigation (that will turn out empty most likely) but just in case, take care if your card do not have some extra charges or whatever. I'm switching to paypal permanently even if I don't like the company.

    You can bet your sweet bippy that PayPal is on the short list of places hackers would most like to enter.
    def. "bippy": http://www.urbandictionary.com/define.php?term=Bippy

  • Richard HaseltineRichard Haseltine Posts: 100,781
    edited December 1969

    We are locking this thread as the necessary information has been given and it is beginning to turn into finger-pointing

This discussion has been closed.