FEST-5 not valid

Daniel BarnettDaniel Barnett Posts: 389
edited December 1969 in The Commons

OK I give up! What's the secret combination that makes this coupon work?!
Thanks!
dbb

Comments

  • SylvanSylvan Posts: 2,711
    edited December 1969

    It was valid until sunday...

  • Richard HaseltineRichard Haseltine Posts: 100,781
    edited December 1969

    It was extended until Thursday - I'll check it and if it isn't working I'll send a note to DAZ (if it is I'll come back to say so).

  • Richard HaseltineRichard Haseltine Posts: 100,781
    edited December 1969

    It's working for me - make sure you are trying to apply it to a cart with over $30 of items in it, and remember that it does not (as I recall) apply to new releases. I'm not sure if it is restricted to items in the current PA sales - the ones in my cart were in the sale.

  • stoltenkamp.scottstoltenkamp.scott Posts: 95
    edited December 1969

    I can't seem to get it to work either. PA stuff, non PA stuff.. just keeps telling me it's invalid.

  • Richard HaseltineRichard Haseltine Posts: 100,781
    edited December 1969

    You do have the coupon in your account (in Messages>Exclusive Offers)? It isn't a general code, it is only for those who bought new releases from the last few days of August. If you should have the coupon, could you post a screenshot of your cart showing what's in it and the error from applying the coupon code.

  • barberoybarberoy Posts: 98
    edited December 1969

    This is what I'm seeing, hope it helps

    fest_1.jpg
    755 x 678 - 258K
    fest_22.jpg
    1003 x 998 - 453K
  • Richard HaseltineRichard Haseltine Posts: 100,781
    edited December 1969

    Well, the second cart has new items so it would fail there. The first cart looks as if it should work, and the code looks right. Are you sure you haven't already used it? I did and I still have the site message about it, so the banner across the top of your screen shot isn't indicative of its continuing validity.

  • barberoybarberoy Posts: 98
    edited December 1969

    Sorry, I should have checked my invoices first. I made a purchase of over $30 on the 7th, so I must have used it then.

  • stoltenkamp.scottstoltenkamp.scott Posts: 95
    edited December 1969

    Ya looking over my history I think I burnt it on A6.

    There doesn't seem to be any indication of what coupon as used on the invoices, nor does it reflect discounted line item prices. Weird, that info should be available since its in the shopping cart view before you finalize the order.

    *shrug*

  • Richard HaseltineRichard Haseltine Posts: 100,781
    edited December 1969

    The emailed invoice does show the individual prices, though it won't show coupons used (just spreads their effect over eligible products).

  • stoltenkamp.scottstoltenkamp.scott Posts: 95
    edited December 1969

    Ah, so it is... any idea why that's not the same for the website version of the invoice in the order history?

  • Richard HaseltineRichard Haseltine Posts: 100,781
    edited December 1969

    I don't know, sorry.

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