Problems with PayPal?

caravelle

Today I tried to buy two items, put them into my cart and went to checkout. I chose to pay via Paypal, everything seemed to be ok, but back at DAZ, when I tried to place the order, I got the iformation that due to an 'internal error', Paypal rejected the request. When I checked my emails, I found the Paypal confirmation with the transaction number. I tried again to place the order, and this time got the strange note I attached to this post. Needless to say that an 'additional error message' was nowhere to be found. The items I wanted to buy (and paid already) are still sitting in my cart; the shop system just ignored my order attempts.

What happened there? Hackers? NSA checking Paypal or DAZ for money launderers (I read that they are doing this)? Or just the usual DAZ shop nonsense? I sent a help request, but until now didn't receive any answer.

Leana

That error message basically tells you that you already paid for your order and it doesn't want you to pay again ;)
Not sure exactly what happened but it looks like your order was completed on paypal's side but DAZ shop did not receive acknowledgement of the payment (session got lost somewhere?)

Contact DAZ customer service with the details and they should sort that out.

caravelle

Thanks, Leana. :) You may be right and it is just one of those brilliant shop jokes... It's PA sale, and this poor little system has a lot to do... I'll wait for response from the Help Center... :blank: