Lately I've noticed that a number of items I purchased no longer show up nor work

Hi Gang:

Can someone explain to me what we are supposed to do, when Daz arbitrarily takes a product and on longer continues it?  I came across this with the "Fantasy Braziers" product and the Goldfish Submarine.  One day I decided to put it into a render of mine, and low and behold I could no longer use it and it wouldn't work.  Now is this going to be a regular thing content buyers like myself and others are going to have to deal with, or is it because Daz is planning on replacing these with a better product.  HINT HINT, in future if you are going to do this, maybe you should post a message in the content shop telling customers that product such and such will no longer be carried.  Just something you guys may want to consider especially to loyal fans of your shop. Cheers for now

Comments

  • 3Ddreamer3Ddreamer Posts: 1,300
    edited February 2021

    I just tested Fantasy Braziers and it works - okay I had to boot up the Luminance to see the flame, part of that maybe I dumped it into the scene I had set up with a bright daytime hrdi.

    What isn't working for you?

    (I don't have Goldfish Submarine to test that) My mistake, I do have Submarine Goldfish and it loads and renders as well.

    Post edited by 3Ddreamer on
  • PerttiAPerttiA Posts: 10,024

    Daz doesn't remove any content from your computer, if the "Fantasy Braziers" don't work anymore you have some other problems in your computer.

  • https://www.daz3d.com/submarine-goldfish
    https://www.daz3d.com/fantasy-braziers

    Even when an item is removed from thes tore it will almost always remain in your Product Library.

  • How are you loading it onto your computer? There seem to have been a number of problems in recent months with DAZ Central and incomplete or failed auto updates wrecking people's content listings. Could this be your problem too?

    Regards,

    Richard

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