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War Lady not in Smart Content

jsdaz_5811013940jsdaz_5811013940 Posts: 118
edited December 1969 in Technical Help (nuts n bolts)

Hello,

War Lady downloaded in install manager. But, it does not show in smart content. I finally found it in Content Library after text searching for "WL". All of my other G2 related installs get into Smart content just fine. Thoughts?

Thanks

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,810
    edited December 1969

    Did you use the Install Manager to install? If so, looking in the Installed tab is there a tick next to the item?

  • jsdaz_5811013940jsdaz_5811013940 Posts: 118
    edited December 1969

    Thanks for the quick reply. This has been a wonderful forum. Very helpful.

    I installed with DIM 1.1.0.28. Here is a screenshot.

    DIM_screenshot.jpg
    949 x 1350 - 372K
  • Richard HaseltineRichard Haseltine Posts: 100,810
    edited December 1969

    The tick means it thinks it entered it into the CMS. Was DS closed when you installed?

  • jsdaz_5811013940jsdaz_5811013940 Posts: 118
    edited November 2014

    Not sure if DS was closed or not. Which is best? I know that I have to restart DS in order for any changes to update.

    Post edited by jsdaz_5811013940 on
  • Richard HaseltineRichard Haseltine Posts: 100,810
    edited December 1969

    It's best to have DS closed when installing content, otherwise with both accessing the database things can go wrong. Try closing DS, and either checking Task Manager to make sure it has closed or just wait for minute or so, then uninstall and reinstall the War Lady, then restart DS and sse if the files are now smart.

  • jsdaz_5811013940jsdaz_5811013940 Posts: 118
    edited December 1969

    Deinstalled, then deleted from DIM. Waited 5 mins. Checked task manager. Then reinstalled.

    Alas, no joy. Still cannot find in Smart Content. After searching, it can be found it in Content Library. That will be enough. Still would be nice to see in content library.

    Thanks

  • Richard HaseltineRichard Haseltine Posts: 100,810
    edited December 1969

    Please open a Technical Support ticket to report this to DAZ.

  • AnuszczykAnuszczyk Posts: 47
    edited December 1969

    I'm having the same issue. Will you please post here when you have a resolution?

    Thanks.

  • Richard HaseltineRichard Haseltine Posts: 100,810
    edited December 1969

    There is or soon will be an update that will fix the metadata.

    And while trying to find the thread to say that I realised it was in the wrong place - so moved to Nuts n Bolts.

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