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Administrator issue at installation with Carrara 8

stephen_86af37fb6estephen_86af37fb6e Posts: 0
edited November 2014 in Carrara Discussion

I understand that this issue has been discussed at length and that there is a fix by logging in through Terminal in Mac OS X, but after half an hour of searching I can't find it. (so I don't need an answer if someone can just point me to the discussion that explains the fix)

Anyway... I'm running OS X 10.8.5. After a successful installation, I'm prompted to enter my serial number which I do. I'm immediately presented with an error message telling me that I have to be logged in as the administrator (which I thought I was). My serial number field goes blank and I'm forced to run it as a trial, but only once. Once I'd quit and re-launched Carrara I'm told that the trial version has to be run at least once by the administrator. (and that my trial is now expired so I can't even run it as a trial for a few weeks)

Please help.


(and if 8.5 is the only solution, is there an upgrade option? I only see a once-off purchase price which seems a bit unfair to force us to throw away the previous version just to upgrade by a ".5" )

Post edited by stephen_86af37fb6e on

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,677
    edited December 1969

    Moved to Carrara Discussion.

  • stephen_86af37fb6estephen_86af37fb6e Posts: 0
    edited December 1969

    Thank you for moving my post into the correct forum.

    ... um, do you have a solution to my problem?

  • evilproducerevilproducer Posts: 9,050
    edited December 1969

    I think you need to login as a root user and enter the serial number that way.

    This is an issue that Windows users had quite a bit when Vista was released, but you don't see it very often anymore. Since I don't use Windows, I'm not sure if the fix was from MS having a retarded extra level of security by default, or if it was a DAZ introduced bug because they didn't adhere to MS's protocols.

    Hopefully something can be done about it when C9 comes out.

  • DartanbeckDartanbeck Posts: 21,533
    edited December 1969

    evilproducer said:
    I think you need to login as a root user and enter the serial number that way.

    This is an issue that Windows users had quite a bit when Vista was released, but you don't see it very often anymore. Since I don't use Windows, I'm not sure if the fix was from MS having a retarded extra level of security by default, or if it was a DAZ introduced bug because they didn't adhere to MS's protocols.

    Hopefully something can be done about it when C9 comes out.

    He's on MacOS10.8.5
  • evilproducerevilproducer Posts: 9,050
    edited December 1969

    Dartanbeck said:
    evilproducer said:
    I think you need to login as a root user and enter the serial number that way.

    This is an issue that Windows users had quite a bit when Vista was released, but you don't see it very often anymore. Since I don't use Windows, I'm not sure if the fix was from MS having a retarded extra level of security by default, or if it was a DAZ introduced bug because they didn't adhere to MS's protocols.

    Hopefully something can be done about it when C9 comes out.

    He's on MacOS10.8.5

    I know that. I was pointing it out for the likes of you! ;-P

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