What does an empty product mean?
![Sfariah D](https://forum.daz3d.com/forums/uploads/userpics/323/n3PXA3HYZ7LHD.jpeg)
I am tryint to load something for Cooke. Some of her product pages are like this. I don't know if any non-Cookie products are like this.
![](https://forum.daz3d.com/forums/uploads/thumbnails/FileUpload/6c/3f4a53af52ef819ba7af37b0162303.png)
![](https://forum.daz3d.com/forums/uploads/thumbnails/FileUpload/6c/3f4a53af52ef819ba7af37b0162303.png)
somethingwrongwiththursdayschildforcookie.png
680 x 778 - 59K
![](https://forum.daz3d.com/forums/uploads/thumbnails/FileUpload/9d/7e91e0f0d0803777fce664d5bf6f45.png)
![](https://forum.daz3d.com/forums/uploads/thumbnails/FileUpload/9d/7e91e0f0d0803777fce664d5bf6f45.png)
somethingwrongwithaddonforcookie0.png
458 x 713 - 70K
![](https://forum.daz3d.com/forums/uploads/thumbnails/FileUpload/50/ac9c635f49e23379c860c80873c021.png)
![](https://forum.daz3d.com/forums/uploads/thumbnails/FileUpload/50/ac9c635f49e23379c860c80873c021.png)
somethingwrongwithaddonforcookie.png
633 x 840 - 65K
![](https://forum.daz3d.com/forums/uploads/thumbnails/FileUpload/94/de8b67e51fd782676c02023d7a3c86.png)
![](https://forum.daz3d.com/forums/uploads/thumbnails/FileUpload/94/de8b67e51fd782676c02023d7a3c86.png)
somethingwrongwithaddonforcookie1.png
585 x 698 - 48K
Comments
It could be products that have not installed correctly and need to be re-installed. However, have you checked that you have the base directory for those added to the "Poser Formats" section in the Product Library - certainly the Thursday's Child one is a poser product and so most likely needs to be added there.
I found out it was an error caused by incomplete information in the user info. It was a duplicate.