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Reporting a bug

drafter69_696b99e42bdrafter69_696b99e42b Posts: 348
in Daz Studio Discussion

How do I report a bug when any time I try I get a warning message from Norton Anti-Virus that the page is dangerous and does not have the proper certificate?    

Comments

  • larsmidnattlarsmidnatt Posts: 4,511

    Help>Contact Us> Submit Help request

    Help is top right of website header.

  • mjc1016mjc1016 Posts: 15,001

    How are you trying to get to the bug page?

    Are you using the link from the Contact Us page or the link from the Daz Studio Discussion forum section?

    They do both end up at the same place but the one from the forum is the old link and is actually just a redirect.  But now that it is being redirected to a zendesk domain instead of a daz domain it throws some AVs into a fit...

    https://helpdaz.zendesk.com/requests/new

    That's the direct link from the Contact Us page.  It shouldn't have any Norton craziness attached to it.

  • drafter69_696b99e42bdrafter69_696b99e42b Posts: 348
    mjc1016 said:

    How are you trying to get to the bug page?

    Are you using the link from the Contact Us page or the link from the Daz Studio Discussion forum section?

    They do both end up at the same place but the one from the forum is the old link and is actually just a redirect.  But now that it is being redirected to a zendesk domain instead of a daz domain it throws some AVs into a fit...

    https://helpdaz.zendesk.com/requests/new

    That's the direct link from the Contact Us page.  It shouldn't have any Norton craziness attached to it.

    Thank You... that made a bug difference

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