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Is it possible for filed content to go mia

Serene NightSerene Night Posts: 17,641
in Technical Help (nuts n bolts)

Hi:

I have a question. Is it possible for product that have been categorized to be suddenly missing from categories?

I've begun to notice content isn't filed properly, although I am pretty sure I filed the stuff away... IE Created a product, and put it in a product folder.

Today, I went through one of my locations folder and found several items simply not in that folder. And I know I categorized them.

Could this be indicative of a database issue?

Comments

  • fixmypcmikefixmypcmike Posts: 19,583

    That sounds like a database issue, are you using Valentina or PostgreSQL?

  • Serene NightSerene Night Posts: 17,641

    Just using the latest version of DAZ studio. Don't know which it has. But its begun happening more...

  • fixmypcmikefixmypcmike Posts: 19,583

    I would Export User Data if you haven't done it recently, reset the database, install PostgreSQL CMS, and re-import metadata.

  • Serene NightSerene Night Posts: 17,641
    edited September 2015

    Thanks. That's good advice. I'll do that now.

    Post edited by Serene Night on
  • Brent LBrent L Posts: 10

    Yes. I've had that happen a couple or few times. Once  I had to follow all the procedures above since I needed to switch from Valentina de Posgre. Another time reimporting metadata was sufficient, as that was the only issue. Worked like a charm.

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