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(Solved) Can't download pumps for V5 from store

starionwolfstarionwolf Posts: 3,670
edited September 2012 in Technical Help (nuts n bolts)

Is there a problem with the store that I am not aware of? Should I send in a trouble/support ticket?

I was trying to download Pumps For V5 by dx30 (13485_PumpsForV5_1.1_trx.exe - pc) when I saw this error message:

Sorry, there was an error getting requested content. Please contact store owner.


Download is currently unavailable

Sorry, this download is currently unavailable.

Please go to your Account and check your Order Status.

Oddly enough, I was able to download the metadata for Pumps for V5. I was also able to download Daz Studio 4.5 without any problem

I am using Mozilla Firefox 15.0 beta on a home wireless 802.11b network.

Bye

Edited for clarity.

Post edited by starionwolf on

Comments

  • ChoholeChohole Posts: 33,604
    edited December 1969

    Store did go down for a while, so possibly try again

  • starionwolfstarionwolf Posts: 3,670
    edited December 1969

    I tried to download the setup file, but I saw the same error message. I'll send a support ticket tomorrow afternoon. I only have one download retry left. Thanks for the suggestion though.

  • ChoholeChohole Posts: 33,604
    edited December 1969

    You can always reset downloads to get more tries.

  • starionwolfstarionwolf Posts: 3,670
    edited August 2012

    Oh yeah, I forgot. :red:

    I was able to download the zip file though. I thought the archives for Macintosh were in .sit or .dmg. format. Oh wait.. I don't see a folder that says "runtime" in the zip file.

    Thanks for helping me out. I'll go reset my downloads.

    Post edited by starionwolf on
  • starionwolfstarionwolf Posts: 3,670
    edited December 1969

    Hi chohole,

    I wanted to let you know that I finally was able to download the shoes for Genesis. Bye

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