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View (and cancel) the request to technical support.

aldarri_saldarri_s Posts: 15
in Technical Help (nuts n bolts)

Hello, I have just realized what the problem was with a certain product that didn't work (It was an addon texture pack -- the mesh wasn't purchased), any way to cancel the tech support request I submitted earlier?

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,406

    If you go to https://bugs.daz3d.com/hc/en-us , click the Sign In button at top-right if necessary, then click your name at top-right and select my Activities you should be able to see your open tickets - open the one you want to close, scroll down to the bottom, and check the Please consider this request solved box then click Submit to apply it.

  • aldarri_saldarri_s Posts: 15

    Thank you, done.

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