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Cant download anything

thedemonsol12thedemonsol12 Posts: 0
in New Users

I'm on a new computer after not being a daz user for a while and I dont know if its bc I made a new account or what but I can download DIM but cant download anything inside it

Comments

  • Richard HaseltineRichard Haseltine Posts: 101,443

    Any error messages?

  • barbultbarbult Posts: 24,380
    You previous purchases will be associated with the account you used when purchasing them. If you created a new account, you won't see products purchased with a different account.
  • frank0314frank0314 Posts: 14,137

    You will need to submit a ticket (be sure to log in from the upper right) to get your account fixed so you can have access to all your previous purchases on the old account.

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