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accidentally selected the wrong product and chewed it again

daniel.harbichdaniel.harbich Posts: 0
edited November 2023 in The Commons

Hello

Unfortunately I have just selected the wrong product in the DAZ Store and bought it again. I actually wanted "Urban Styles for Metro Style", but accidentally selected the Poses and bought it again. 

Is there anything I can do to avoid having to pay for it again?

Post edited by Richard Haseltine on

Comments

  • Richard HaseltineRichard Haseltine Posts: 101,002
    edited November 2023

    Moved to the Commons as it is not a Daz Studio topic.

    As long as ir isn't too badly chewed Sales Support will be able to gie you a refund https://bugs.daz3d.com/hc/en-us (click the Sign In button at top-right, the log-in doesn't usaully carry over from Daz to ZenDesk on the first attempt)

    Post edited by Richard Haseltine on
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